A parked domain redirects to defaultwebpage.cgi

Frankk

Member
Aug 20, 2007
18
0
51
A parked domain of mine is redirecting to the defaultwebpage.

Tried : Rebuild of http confing using: /usr/local/cpanel/bin/build_apache_conf

Also restarted the service.

Using CPanel ver.:11.48.1 (build 1)

parked domain is domain.com

Any help is appreciated.
 
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cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,211
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Hello :)

Have you verified the domain name resolves to the same IP address of the account it's parked on? Does clearing your browser and DNS cache help?

Thank you.
 

Frankk

Member
Aug 20, 2007
18
0
51
Hello :)

Have you verified the domain name resolves to the same IP address of the account it's parked on? Does clearing your browser and DNS cache help?

Thank you.
I understand you want to start from the begining, but I wouldn't have rebuilt the httpd config without first doing those steps AND tried with more than 1 device and/or browsers.

So to answer your questions, yes I have verified that the IP is right, and yes I've cleared the DNS and browser cache without any luck. I also un-parked and re-parked the domain without success.
 
Last edited:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,211
363
Feel free to open a support ticket using the link in my signature so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

Thank you.