I really would like to know what really is the problem here. Is it cpanel or what? Please choose the following and reason pls(or give your comments): 1) It is really cpanel. There are lots of bugs in it. 2) basically it is some part cpanel's fault and another the user. users are not well informed on how to use the product. 3) it is entirely the user's problem. lack of experience and trying to be mr know it all.