Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

"A" record (DNS) pointing to cpanel server

Discussion in 'Bind/DNS/Nameserver' started by crimsondryad, Aug 9, 2007.

  1. crimsondryad

    crimsondryad Member

    Aug 1, 2006
    Likes Received:
    Trophy Points:
    I have a client who is hosting their own email but they are pointing their A record to us. Currently they have the A record pointed, but my server is showing the apache page instead of their site.

    Now, they are pointing to the nameserver IP and not the regular shared IP. Would this matter? Also, the SOA record is showing my nameserver, should it be showing the ISP? We were developing on this site before it went live and previously had it pointed to a subdomain of my main site. Do I need to whack some of the records to make this work right?

    While I've been using cPanel for about a year now, we don't often have customers using setups like this. Please be gentle with me, I'm a DNS noob.
  2. Lyttek

    Lyttek Well-Known Member

    Jan 2, 2004
    Likes Received:
    Trophy Points:
    If you're saying that on their DNS server they have a hostname of WWW and the associated IP is your nameserver IP, then yes, that's wrong, it should be the shared IP

    Where the *master* records are kept, *that* should be the SOA.

    You'll want to remove the domain from /etc/localdomains and add it /etc/remotedomains so that email is routed correctly. You may have to do some other bits of cleaning, depending on what happens.

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice