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A record trouble

Discussion in 'General Discussion' started by propopulus, May 28, 2013.

  1. propopulus

    propopulus Member

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    Hello All,

    I am running a dedicated server and have root access.

    I am trying to add an A record
    comsivedemo.com. A 129.121.186.225

    however, in the cpanel, when I type in comsivedemo.com on the name textbox, it automatically adds the cpanel main domain josephcavallini.com so I end up with

    comsivedemo.com.josephcavallini.com. A 129.121.186.225

    Does anyone know how I can fix this? Is there a setting in the whm that is causing this?
     
  2. cPanelJared

    cPanelJared Technical Analyst

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    The problem is that you are adding an A record to the DNS zone for the cPanel account. Instead, create a DNS zone in the WebHost Manager, in Home » DNS Functions » Add a DNS Zone. That will create comsivedemo.com as its own DNS zone with the required A record. You can make the cPanel account the owner of the new zone, so that you can edit the new zone in cPanel.
     
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  3. propopulus

    propopulus Member

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    Ok, I followed your instructions, but I accidentally added the dns zone under the root/system account. I think I was suppose to do that under the josephcavallini.com account. I then deleted the dns zone (comsivedemo.com). However, when I try to add it again it says that it is still owned by root/system.

    How do I wipe out an existing dns zone for real?
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    You can remove the entry for this domain name from:

    Code:
    # /etc/userdomains
    Then, run the following command:

    Code:
    # /scripts/updateuserdomains
    Thank you.
     
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