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A warning occurred while processing this directive.

Discussion in 'General Discussion' started by FastHive, Oct 22, 2016.

  1. FastHive

    FastHive Member

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    Hi guys,

    I am getting the following error,

    A warning occurred while processing this directive.


    HTML:
    (XID wuz2r8) The system failed to open the file “/etc/mtab” for reading because of an error: Permission denied at cpanel.pl line 1790.
        cpanel::cpanel::_api1("Serverinfo", "serverinfo", "servicestatus()", "servicestatus", ARRAY(0x6032660), "safe_html_encode") called at /usr/local/cpanel/Cpanel/Template/Plugin/Api1.pm line 93
        eval {...} called at /usr/local/cpanel/Cpanel/Template/Plugin/Api1.pm line 93
        Cpanel::Template::Plugin::Api1::_api1_exec(0, "Serverinfo", "servicestatus", ARRAY(0x6032660)) called at /usr/local/cpanel/Cpanel/Template/Plugin/Api1.pm line 45
        Cpanel::Template::Plugin::Api1::_captured_api1_exec("Serverinfo", "servicestatus", ARRAY(0x6032660)) called at /usr/local/cpanel/base/frontend/paper_lantern/home/status.html.tt line 2
        eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/home/status.html.tt line 2
        eval {...} called at /usr/local/cpanel/base/frontend/paper_lantern/home/status.html.tt line 16
        Template::Provider::__ANON__(Template::Context=HASH(0x6019e90)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 163
        eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 161
        Template::Document::process(Template::Document=HASH(0x6032518), Template::Context=HASH(0x6019e90)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 351
        eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 321
        Template::Context::process(Template::Context=HASH(0x6019e90), Template::Document=HASH(0x6032518)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
        eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
        Template::Service::process(Template::Service=HASH(0x4e64470), "/usr/local/cpanel/base/frontend/paper_lantern/home/status.htm"..., HASH(0x5b763c0)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 66
        Template::process(Template=HASH(0x5d1d070), "/usr/local/cpanel/base/frontend/paper_lantern/home/status.htm"..., HASH(0x5b763c0), SCALAR(0x1e5e848)) called at /usr/local/cpanel/Cpanel/Template.pm line 428
        Cpanel::Template::process_template("cpanel", HASH(0x5b763c0), HASH(0x56ad4e8)) called at cpanel.pl line 1183
        cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/home/status.htm"..., 1) called at cpanel.pl line 5175
        cpanel::cpanel::run_standard_mode() called at cpanel.pl line 839
        cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/home/status.html.tt") called at cpanel.pl line 295
     
  2. SysSachin

    SysSachin Well-Known Member

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    Twitter:
    The error showing that the issue with “/etc/mtab” file. Please make sure the file is present on the server. Provide me the output for below command :
    Code:
    ls -l /etc/mtab
    
     
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Twitter:
    Hello,

    Could you post the output from the command listed in the previous response? Also, could you let us know when you encounter this error message?

    Thank you.
     
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