Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

A warning occurred while processing this directive

Discussion in 'General Discussion' started by saifu4net, Jul 11, 2017.

  1. saifu4net

    saifu4net Member

    Joined:
    Mar 29, 2016
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    India
    cPanel Access Level:
    Root Administrator
    When i am trying to open my cpanel getting this error

    Code:
    Failed to save cache file “/home/smsdatab/.cpanel/nvdata.cache” because of an error: (XID n722y3) The system failed to create the file “/home/smsdatab/.cpanel/nvdata.cache.tmp.9204802” with permissions “0640” (as EUID: 535, EGID: 535) because of the following error: No such file or directory at /usr/local/cpanel/Cpanel/NVData.pm line 119.
     at /usr/local/cpanel/Cpanel/NVData.pm line 119.
        Cpanel::NVData::__ANON__(Cpanel::Exception::IO::FileCreateError=HASH(0x58d8398)) called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/Try/Tiny.pm line 122
        Try::Tiny::try(CODE(0x58a7548), Try::Tiny::Catch=REF(0x58a3558)) called at /usr/local/cpanel/Cpanel/NVData.pm line 121
        Cpanel::NVData::_savecache() called at /usr/local/cpanel/Cpanel/NVData.pm line 233
        Cpanel::NVData::_loadcache(1) called at /usr/local/cpanel/Cpanel/NVData.pm line 257
        Cpanel::NVData::_get("xmaingroupsorder") called at /usr/local/cpanel/Cpanel/API/NVData.pm line 18
        Cpanel::API::NVData::get(Cpanel::Args=HASH(0x58dad50), Cpanel::Result=HASH(0x58daba0)) called at /usr/local/cpanel/Cpanel/API.pm line 287
        Cpanel::API::__ANON__() called at /usr/local/cpanel/Cpanel/API.pm line 359
        eval {...} called at /usr/local/cpanel/Cpanel/API.pm line 359
        Cpanel::API::_eval_guard(Cpanel::Result=HASH(0x58daba0), CODE(0x58d7e70)) called at /usr/local/cpanel/Cpanel/API.pm line 287
        Cpanel::API::_run_module_function(Cpanel::Args=HASH(0x58dad50), Cpanel::Result=HASH(0x58daba0), "NVData", "get") called at /usr/local/cpanel/Cpanel/API.pm line 142
        Cpanel::API::execute("NVData", "get", HASH(0x58da948)) called at /usr/local/cpanel/Cpanel/Template/Plugin/CPDefault.pm line 60
    
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,658
    Likes Received:
    1,425
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    Have you made any recent changes to this account's home directory? For instance, you can run the following command to see which home directory is associated with the account username:

    Code:
    grep $username /etc/passwd
    Thank you.
     
  3. saifu4net

    saifu4net Member

    Joined:
    Mar 29, 2016
    Messages:
    6
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    India
    cPanel Access Level:
    Root Administrator
    No, i didn't made any changes,

    upload_2017-7-12_11-16-36.png

    upload_2017-7-12_11-45-29.png
     
    #3 saifu4net, Jul 12, 2017
    Last edited by a moderator: Jul 12, 2017
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    38,658
    Likes Received:
    1,425
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    You'd need to remove the "$" symbol from the command and instead enter just the username of the affected account. Ensure to replace the real UID/GID numbers and the real account username with examples when you post the output in your response.

    Thank you.
     
Loading...

Share This Page