A warning occurred while processing this directive

saifu4net

Member
Mar 29, 2016
6
0
1
India
cPanel Access Level
Root Administrator
When i am trying to open my cpanel getting this error

Code:
Failed to save cache file “/home/smsdatab/.cpanel/nvdata.cache” because of an error: (XID n722y3) The system failed to create the file “/home/smsdatab/.cpanel/nvdata.cache.tmp.9204802” with permissions “0640” (as EUID: 535, EGID: 535) because of the following error: No such file or directory at /usr/local/cpanel/Cpanel/NVData.pm line 119.
 at /usr/local/cpanel/Cpanel/NVData.pm line 119.
    Cpanel::NVData::__ANON__(Cpanel::Exception::IO::FileCreateError=HASH(0x58d8398)) called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/Try/Tiny.pm line 122
    Try::Tiny::try(CODE(0x58a7548), Try::Tiny::Catch=REF(0x58a3558)) called at /usr/local/cpanel/Cpanel/NVData.pm line 121
    Cpanel::NVData::_savecache() called at /usr/local/cpanel/Cpanel/NVData.pm line 233
    Cpanel::NVData::_loadcache(1) called at /usr/local/cpanel/Cpanel/NVData.pm line 257
    Cpanel::NVData::_get("xmaingroupsorder") called at /usr/local/cpanel/Cpanel/API/NVData.pm line 18
    Cpanel::API::NVData::get(Cpanel::Args=HASH(0x58dad50), Cpanel::Result=HASH(0x58daba0)) called at /usr/local/cpanel/Cpanel/API.pm line 287
    Cpanel::API::__ANON__() called at /usr/local/cpanel/Cpanel/API.pm line 359
    eval {...} called at /usr/local/cpanel/Cpanel/API.pm line 359
    Cpanel::API::_eval_guard(Cpanel::Result=HASH(0x58daba0), CODE(0x58d7e70)) called at /usr/local/cpanel/Cpanel/API.pm line 287
    Cpanel::API::_run_module_function(Cpanel::Args=HASH(0x58dad50), Cpanel::Result=HASH(0x58daba0), "NVData", "get") called at /usr/local/cpanel/Cpanel/API.pm line 142
    Cpanel::API::execute("NVData", "get", HASH(0x58da948)) called at /usr/local/cpanel/Cpanel/Template/Plugin/CPDefault.pm line 60
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,911
2,234
363
Failed to save cache file “/home/smsdatab/.cpanel/nvdata.cache” because of an error: (XID n722y3) The system failed to create the file “/home/smsdatab/.cpanel/nvdata.cache.tmp.9204802” with permissions “0640” (as EUID: 535, EGID: 535) because of the following error: No such file or directory at /usr/local/cpanel/Cpanel/NVData.pm line 119.
Hello,

Have you made any recent changes to this account's home directory? For instance, you can run the following command to see which home directory is associated with the account username:

Code:
grep $username /etc/passwd
Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,911
2,234
363
Hello,

You'd need to remove the "$" symbol from the command and instead enter just the username of the affected account. Ensure to replace the real UID/GID numbers and the real account username with examples when you post the output in your response.

Thank you.