A warning occurred while processing this directive.

Oct 4, 2019
11
3
3
Nigeria
cPanel Access Level
Root Administrator
Twitter
I got this error while trying to manually create cpanel reseller account

A warning occurred while processing this directive.
Code:
tar_reader_child_pid exited prematurely (signal: 0; status: 1) while working with target: /home/youngpablo, with arguments (--create --file - --no-wildcards-match-slash --sparse --blocking-factor 200 --directory /root/cpanel3-skel -- .) at /usr/local/cpanel/Cpanel/SafeSync/UserDir.pm line 549.
 at /usr/local/cpanel/Cpanel/SafeSync/UserDir.pm line 549.
    Cpanel::SafeSync::UserDir::sync_to_userdir([B]CPANEL_HIDDEN[/B], [B]CPANEL_HIDDEN[/B], [B]CPANEL_HIDDEN[/B], [B]CPANEL_HIDDEN[/B], [B]CPANEL_HIDDEN[/B], ARRAY(0x42326f8), [B]CPANEL_HIDDEN[/B], 0, ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 3094
    Whostmgr::Accounts::Create::[I]install_skel_files(__CPANEL_HIDDEN_[/I], [B]CPANEL_HIDDEN[/B], [B]CPANEL_HIDDEN[/B], [B]CPANEL_HIDDEN[/B], [B]CPANEL_HIDDEN[/B], SCALAR(0x1b35028)) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 1447
    Whostmgr::Accounts::Create::_create_user_homedir(HASH(0x31afe38)) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 393
    Whostmgr::Accounts::Create::_wwwacct("account_init", 0, "hasshell", "y", "dkim", 1, "maxpop", "n", ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 2971
    Whostmgr::Accounts::Create::__createaccount("hasshell", 1, "maxpop", "unlimited", "dkim", 1, "reseller", 1, ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 3025
    Whostmgr::Accounts::Create::_createaccount("hasshell", 1, "maxpop", "unlimited", "dkim", 1, "reseller", 1, ...) called at whostmgr/bin/whostmgr5.pl line 781
    main::wwwacct("wwwacct") called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 259
    Whostmgr::Dispatch::_do_call("wwwacct", HASH(0x31c4518), HASH(0x31c6448)) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 157
    Whostmgr::Dispatch::dispatch("wwwacct", 1, ARRAY(0x31c63e8), HASH(0x31c6448)) called at whostmgr/bin/whostmgr5.pl line 257
 

WasChristine

Technical Analyst
Aug 10, 2018
57
11
83
Houston, TX
cPanel Access Level
Root Administrator
Hello.

Could you clarify the steps that are being taken for manually creating your reseller account? Having this information will help us with replicating the issue. We recommend the following resource for providing details in your next post.


Additionally, is there more to the error in /usr/local/cpanel/logs/error_log? We recommend placing a tail on the error log and attempting to perform the task.

Code:
tail -f -n0 /usr/local/cpanel/logs/error_log
We look forward to hearing back from you.