Ability to access customers full mailboxes is needed

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moosepucky

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Jan 17, 2010
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There needs to be the ability for root log in to access customer's mail boxes to clean off spam

This is a feature that has long been available in windows smartermail (impersonate user) and is sorely lacking in WHM/cPanel
 

moosepucky

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Jan 17, 2010
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Thank you. I have submitted this as a feature request for a future release/update of your product.
 

Kent Brockman

Well-Known Member
PartnerNOC
Jan 20, 2008
1,255
60
178
Buenos Aires, Argentina
cPanel Access Level
Root Administrator
Hi! I'm actually able to log in to end users mailboxes. You have a Tweak Settings for that, allowing you to impersonate in their inbox using your root password.
Also, you can install this plugin that work just great:
/http://www.configserver.com/cp/cmm.html
 

JaredR.

Well-Known Member
Feb 25, 2010
1,834
23
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Houston, TX
cPanel Access Level
Root Administrator
Are you referring to Mail authentication via domain owner password?

Right now, the closest thing to what the original poster wants, at least as I understand it, is by default, symlinks are created from the account's default address to the mailboxes that are created. That allows the cPanel account user to log into the default mail account using Horde and read the mailboxes on that account. Note that this only works with Horde, and only works if the symlinks exist - they can be deleted without breaking anything.

The Tweak Setting I mentioned will allow mail authentication using the domain owner's password, but the user would need to log into each account individually. The symlinks that allow Horde to view all mailboxes in an account from the default mailbox is, in my opinion, a more elegant approach, but it only works for Horde.
 

Kent Brockman

Well-Known Member
PartnerNOC
Jan 20, 2008
1,255
60
178
Buenos Aires, Argentina
cPanel Access Level
Root Administrator
True, but in the meanwhile, I found that the CMM plugin is the "elegantest" and easiest way, without having to enter to each individual domain's cpanel. ;)

/http://www.configserver.com/images/cmm/2006-11-18_114644.jpg

/http://www.configserver.com/images/cmm/2006-11-18_114803.jpg


/http://www.configserver.com/images/cmm/2006-11-18_114702.jpg


/http://www.configserver.com/images/cmm/2006-11-18_114741.jpg
 
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