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Able to receive mail but unable to send. Getting Mailer Demon.

Discussion in 'E-mail Discussions' started by tonybates, Mar 19, 2015.

  1. tonybates

    tonybates Registered

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    Hi,

    I am able to receive emails in the configured domain obtained from cpanel, but I am not able to send the same to the known active account. Can someone explain me what is the meaning of this error message.
    Error Message is "SMTP error from remote mail server after MAIL FROM: SIZE=3279: 550 SC-001 (BAY004-MC5F19) Unfortunately, messages from ip weren't sent. Please contact your Intern".

    I tried to google for the same, found couple of suggestions:

    (a) To check whether IP is Black listed or not? - Found IP is not blacklisted / blocked
    (b) Need to restart exim service - But unable to do so, due to lack of sufficient privileges.

    Any help in this regard will be highly appreciated.

    Thanks,
    Tony
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    This is a typical bounce message from Hotmail:

    https://mail.live.com/mail/troubleshooting.aspx

    Per the above document:

    You may want to report this issue to your web hosting provider so they can check if the server is on a blacklist or to ensure mail guidelines are followed.

    Thank you.
     
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