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SOLVED Aborting account transfer issue

Discussion in 'Data Protection' started by wael sabry, Dec 6, 2016.

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  1. wael sabry

    wael sabry Registered

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    Location:
    Egypt
    cPanel Access Level:
    Root Administrator
    Dears i have unstoppable Aborting account transfer
    Code:
    Starting “RESTORE” for “Account” “ivascom”.
    Restore File: /home/cpmove-ivascom.tar.gz.part00001
    Restore Reseller Privs: yes
    Restricted mode: no
    Express mode: no
    Target “/home” on host “server.com” has 1.71 TB free and requires at least 59.1 GB free, which includes space for temporary files.
    Target “/home” on host “server.com” has 371,074,310 inodes free and requires at least 1 inode free, which includes space for temporary files.
    ArchiveManager
    Preparing archive for restoration …
    Calculating disk space needed …
    Done.
    Target “/home/cpanelpkgrestore.TMP.work.ahUwPO4T/unsafe_to_read_archive” on host “whm.example.com” has 1.71 TB free and requires at least 560.12 MB free, which includes space for temporary files.
    Target “/home/cpanelpkgrestore.TMP.work.ahUwPO4T/unsafe_to_read_archive” on host “whm.example.com” has 371,074,310 inodes free and requires at least 1 inode free, which includes space for temporary files.
    This archive’s payload appears to be in the archive’s “cpmove-ivascom” directory.
    ArchiveManager
    The system successfully prepared the archive for restoration.
    PreRestoreActions
    
    PreRestoreActions
    
    Account
    Force Mode: no
    Dedicated IP Address: no
    Account
    Account created
    CpUser
    Restoring cPanel user file.
    
    Updating Caches …
    
    CpUser
    CpUser data restored
    Package
    
    Package
    The package exists on the system.
    Homedir
    Streaming Homedir from source server…
    receiving incremental file list
    …4 % …
    rsync error: received SIGINT, SIGTERM, or SIGHUP (code 20) at rsync.c(551) [receiver=3.0.9]
    rsync error: received SIGINT, SIGTERM, or SIGHUP (code 20) at rsync.c(551) [generator=3.0.9]
    (XID k7c4sx) rsync streaming failed: The “/usr/bin/rsync” command (process 56622) reported error number 20 when it ended.
    Trying again…
    (XID 3f59cq) The WHM client could not connect to “95.211.214.194:2087” because of an error: Network is unreachable
    rsync: connection unexpectedly closed (0 bytes received so far) [Receiver]
    rsync error: unexplained error (code 107) at io.c(605) [Receiver=3.0.9]
    (XID dzpnmg) rsync streaming failed: The “/usr/bin/rsync” command (process 83045) reported error number 107 when it ended.
    Trying again
    
     

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  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello,

    Could you verify that port 2087 on the source server is accessible from the destination server? You can test this via the command line from the destination server with a command such as:

    Code:
    telnet 1.2.3.4 2087
    Also, regarding the queued transfer, you can review more information about how this works at:

    The Task Queue System - Documentation - cPanel Documentation

    Thank you.
     
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