About once per day, Apache on this server fails

ttremain

Well-Known Member
Feb 16, 2003
286
7
243
cPanel Access Level
Root Administrator
About once a day, Apache on this server fails, and it cannot (or doesn't) restart for about 10-15 minutes.

I see nothing in the Apache error logs. The server fails just after midnight, and came back up at 12:12. It happens at different times on different days.

Are there other logs I should look at, or is it possible to increase the logging level?


[Fri Jan 14 00:00:21.059088 2022] [:error] [pid 1158486:tid 47642606323456] [client 103.144.157.150:32555] [client 103.144.157.150] ModSecurity: Warning. String match "faultCode" at RESPONSE_BODY. [file "/etc/apache2/conf.d/modsec_vendor_configs/imunify360-full-apache/004_i360_2_bruteforce.conf"] [line "293"] [id "33376"] [msg "IM360 WAF: XMLRPC fault response||MV:<?xmlversion=\\"1.0\\"encoding=\\"UTF-8\\"?><methodResponse><fault><value><struct><member><name>faultCode</name><value><int>403</int></value></member><member><name>faultString</name><value><string>Incorrectusernameorpassword.</string></value></member></struct></value></fault></methodResponse>||T:APACHE||"] [severity "NOTICE"] [tag "service_i360custom"] [tag "noshow"] [hostname "www.XXXXXXX.com"] [uri "/xmlrpc.php"] [unique_id "YeEtk7cyxrqzpSmKL9Eh-QAAAFg"]
body.xml:1: parser error : Document labelled UTF-16 but has UTF-8 content
<?xml version="1.0" encoding="utf-16" standalone="yes"?>
^
body.xml:2: parser error : XML declaration allowed only at the start of the document
<?xml version="1.0" encoding="iso-8859-1"?>
^
[Fri Jan 14 00:12:15.989269 2022] [mpm_event:notice] [pid 361409:tid 47642228945984] AH00491: caught SIGTERM, shutting down
[Fri Jan 14 00:12:19.818387 2022] [hostinglimits:notice] [pid 3980869:tid 47838909551680] mod_hostinglimits: use Min UID 1000
[Fri Jan 14 00:12:19.818470 2022] [hostinglimits:notice] [pid 3980869:tid 47838909551680] mod_hostinglimits: version 1.0-37. LVE mechanism enabled
[Fri Jan 14 00:12:19.818472 2022] [hostinglimits:notice] [pid 3980869:tid 47838909551680] mod_hostinglimits: found apr extention version 3
[Fri Jan 14 00:12:19.818478 2022] [hostinglimits:notice] [pid 3980869:tid 47838909551680] mod_hostinglimits: apr_lve_environment_init_group_minuid check ok
[Fri Jan 14 00:12:19.859605 2022] [ssl:warn] [pid 3980869:tid 47838909551680] AH01909: XXXX123.com:443:0 server certificate does NOT include an ID which matches the server name
[Fri Jan 14 00:12:19.902095 2022] [ssl:warn] [pid 3980869:tid 47838909551680] AH01909: YYY123.com:443:0 server certificate does NOT include an ID which matches the server name
[Fri Jan 14 00:12:19.913898 2022] [:notice] [pid 3980869:tid 47838909551680] ModSecurity for Apache/2.9.3 (http://www.modsecurity.org/) configured.
[Fri Jan 14 00:12:19.913904 2022] [:notice] [pid 3980869:tid 47838909551680] ModSecurity: APR compiled version="1.7.0"; loaded version="1.7.0"
[Fri Jan 14 00:12:19.913907 2022] [:notice] [pid 3980869:tid 47838909551680] ModSecurity: PCRE compiled version="8.32 "; loaded version="8.32 2012-11-30"
[Fri Jan 14 00:12:19.913909 2022] [:notice] [pid 3980869:tid 47838909551680] ModSecurity: LUA compiled version="Lua 5.1"
[Fri Jan 14 00:12:19.913911 2022] [:notice] [pid 3980869:tid 47838909551680] ModSecurity: YAJL compiled version="2.0.4"
[Fri Jan 14 00:12:19.913912 2022] [:notice] [pid 3980869:tid 47838909551680] ModSecurity: LIBXML compiled version="2.9.7"
[Fri Jan 14 00:12:19.913914 2022] [:notice] [pid 3980869:tid 47838909551680] ModSecurity: Status engine is currently disabled, enable it by set SecStatusEngine to On.
[Fri Jan 14 00:12:19.914304 2022] [suexec:notice] [pid 3980869:tid 47838909551680] AH01232: suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Fri Jan 14 00:12:20.155332 2022] [hostinglimits:notice] [pid 3980878:tid 47838909551680] mod_hostinglimits: use Min UID 1000
[Fri Jan 14 00:12:20.155360 2022] [hostinglimits:notice] [pid 3980878:tid 47838909551680] mod_hostinglimits: version 1.0-37. LVE mechanism enabled
[Fri Jan 14 00:12:20.155362 2022] [hostinglimits:notice] [pid 3980878:tid 47838909551680] mod_hostinglimits: found apr extention version 3
[Fri Jan 14 00:12:20.155367 2022] [hostinglimits:notice] [pid 3980878:tid 47838909551680] mod_hostinglimits: apr_lve_environment_init_group_minuid check ok


Please advise!
 

bellwood

Well-Known Member
PartnerNOC
Sep 25, 2012
120
55
153
New York
cPanel Access Level
DataCenter Provider
See the following thread:

Make sure your version of Apache is no LATER than this:
Code:
Server version: Apache/2.4.52 (cPanel)
Server built:   Dec 30 2021 14:32:42
The current version is:
Code:
Server version: Apache/2.4.52 (cPanel)
Server built:   Jan 12 2022 01:58:29
Note the build times.
 
  • Like
Reactions: cPanelAnthony

ttremain

Well-Known Member
Feb 16, 2003
286
7
243
cPanel Access Level
Root Administrator
I've got this:
Server version: Apache/2.4.52 (cPanel)
Server built: Dec 23 2021 04:07:02

Also, could be useful:
ea-apache24-2.4.52-1.el7.cloudlinux.x86_64
 

bellwood

Well-Known Member
PartnerNOC
Sep 25, 2012
120
55
153
New York
cPanel Access Level
DataCenter Provider
You are on CloudLinux, see this specific comment about the patch release availability on CloudLinux:


I have been asking the folks at CloudLinux via ticket. On 1 Jan 2022 they said:
> We already have a task in order to fix this issue, the task ID - EA4D-318.

And on 5 Jan 2022 they said:
> When the package is released, the news will appear on our blog: СloudLinux Blog | EasyApache 4
CloudLinux forum post:

 
Last edited: