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About Server IP (WHM / cPanel)

Discussion in 'General Discussion' started by PlusHosting, May 31, 2017.

  1. PlusHosting

    PlusHosting Registered

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    I believe everyone should use WHMCS with the financial manager in their companies, correct?

    When your client accesses the Client Area, your administrative panel shows the access logs. Shows the time the client entered, shows the client IP, correct?

    My server is faulty. Instead of showing the Client IP it shows the IP of the Server. I talked to a hosting company, and they said it was just recompiling PHP to solve the problem, do you guys think that's it?

    image.prntscr.com/image/639efe8147d14ecbbde21d4da86f98e2.png
     
    #1 PlusHosting, May 31, 2017
    Last edited by a moderator: May 31, 2017
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Are you using CloudFlare?
     
  3. PlusHosting

    PlusHosting Registered

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  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Have you asked about this over on the WHMCS forums? You might find some quick advice for this over there.

    Did they provide any more details than that? Have you asked them to move forward with it as suggested?
     
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