Access by IP problem with dedicated IP

[infodigger]

Hello,

I have assigned a dedicated IP to an account. However, when I am trying to access the website using the IP address I see only the default Apache/Cpanel page.

Is there any caching that might be causing this problem? I can see the IP as reserved for that account on WHM. The domain does not point to that address but I was hoping that I could access the account using only the IP address. Is that possible?

Thanks,
John

 

[cPanelDavidG]

Hello,

I have assigned a dedicated IP to an account. However, when I am trying to access the website using the IP address I see only the default Apache/Cpanel page.

Is there any caching that might be causing this problem? I can see the IP as reserved for that account on WHM. The domain does not point to that address but I was hoping that I could access the account using only the IP address. Is that possible?

Thanks,
John

Yes it is possible with an account with a dedicated IP address.

Do you have a website uploaded to that account yet and you are still seeing the default page? Or did you just set up the account and not upload any content yet?

 

[infodigger]

Yes, I have uploaded some content. I also have a problem with the hostname of the server, i Don't know if it might be related to this one as well. Once I got the server it had the hostname at cpanel.com domain. I changed it but when I go to see the IPs I can see both hostnames on the server's IP. Also the account that's on it's own IP cannot be accessed from hostname/~accountname.

Any ideas why that might be happening?

Thank you for your time,
John

 

[infodigger]

I tried some other things as well but didn't work. For example, I have a subdomain let's say www2.mydomain.com pointing to an IP on the server. I create a new account using this IP and domain and I still can't access the files using the domain (which points properly at the server IP).

Any ideas would be highly appreciated.

 

[nilesh_kolte]

Hello,

Make sure that all the entrys has been change to new IP.For example in httpd.conf, zone file for domain, in /var/cpanel/users/username.Then restart apache, named on server.

 

[infodigger]

All of these seem to be fine. I am using an external DNS server to point the domain to the server but on the other hand I cannot access the IP itself with it's contents. Seems that it hits the hostname IP not the one dedicated to the account...