Access Email on Separate Server?

furquan

Well-Known Member
Jul 27, 2002
473
4
168
I am in a very tight position, Please RESCUE me...anyone !!!

My current situation !!!

My Website is hosted by "LIQUIDWEB" <---- Non Cpanel Account
DNS Services is with "Godaddy" <----- No Cpanel here
Mail service is hosted at "Inmotion Hosting" <----- cPanel Server

How do i access cPanel's Webmail, which is set up at Inmotion ?

What changes do i need to do and Where to access www.mydomain.com/webmail/

I am sure, people here may thing i am crazy, but its not me, but my organization that has set this up.

I have to get the webmail and Mail service at Inmotion up and running before Monday.

PLEASE ASSSIT !!

Thank you all for your time.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Hello @furquan,

First, you'll want to use a website such as IntoDNS.com to verify the MX records for your domain name point to the server that hosts your email. If the MX records are already configured, then you can access Webmail directly over the mail server's IP address. EX:

Code:
https://IP:2096
Or:

Code:
https://mail-servers-hostname:2096
Thank you.
 

furquan

Well-Known Member
Jul 27, 2002
473
4
168
Hello cPanelMichael,

Thank you for your revert.

My main concern is about the DNS changes....

Where do i make my DNS changes, is it on the Godaddy or LIQUIDWEB, for the mails to start working, coz i also need to access mails via mail client !!!

Appreciate your clarification.

Thank you
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
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Where do i make my DNS changes, is it on the Godaddy or LIQUIDWEB, for the mails to start working, coz i also need to access mails via mail client !!!
Hi @furquan,

You will need to make any DNS modifications on the server that hosts the DNS for the domain name (GoDaddy based on the information you provided).

Thank you.
 

furquan

Well-Known Member
Jul 27, 2002
473
4
168
Hello Everyone,

I have a domain HOSTED in ONE service provider and my MAILS in the SECOND service provider.

The first provider is a NON Cpanel server But my SECOND is a cPanel server.

Since i have just moved my mails to the SECOND provider, The mails are working fine using the mail client.

BUT

The WEBMAIL is not working as desired eg :- webmail.mydomain.com

Although

I can get the webmail working like this :- mail.mydomain.com/webmail/


MY DNS server is managed by GODADDY.COM

Can anybody be kind enough to let me know how do i get my webmail wokring as needed ?

Appreciate your time and inputs .

Thank you all
 

furquan

Well-Known Member
Jul 27, 2002
473
4
168
Hi @furquan,

You will need to make any DNS modifications on the server that hosts the DNS for the domain name (GoDaddy based on the information you provided).

Thank you.
MY DEEPEST APOLOGIES.....BUT SINCE I AM NOT VERY SURE AS TO WHAT IS TO BE DONE WHERE, I AM REPHRASING MY QUESTION...


Hello cPanelMichael,

I have updated my DNS settings at Godaddy to point to my cPanel server which will host my Emails.

Although my DNS change is done, the propagation is still pending as the OLD MX entries are still there in the DNS config.

I can currently access webmail using this url :-

http://mail.mydomain.com/webmail/

Can you please let me know, Do i need to make any changes at my LIQUID Web servers ( as they are hosing my website ) for the webmail to start working normally
(eg. http://webmail.mydomain.com/ )

Or

Do i need to do anything at my DNS settings on Godaddy as they are managing my DNS for this domain ?


MY DEEPEST APOLOGIES TO BOTHER YOU !!!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,237
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Do i need to do anything at my DNS settings on Godaddy as they are managing my DNS for this domain ?
Hello,

You'll want to setup the "A" record for webmail.mydomain.com at GoDaddy so that it resolves to the IP address of the cPanel server that handles the email fro the domain name.

Thank you.
 

furquan

Well-Known Member
Jul 27, 2002
473
4
168
Hello,

You'll want to setup the "A" record for webmail.mydomain.com at GoDaddy so that it resolves to the IP address of the cPanel server that handles the email fro the domain name.

Thank you.
Thank you so so very much for your prompt revert.

As always you have been wonderful !!!

Have a great day ahead !!!
 
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furquan

Well-Known Member
Jul 27, 2002
473
4
168
Hello,

You'll want to setup the "A" record for webmail.mydomain.com at GoDaddy so that it resolves to the IP address of the cPanel server that handles the email fro the domain name.

Thank you.
Hello cPanelMichael,

One last query,

Does this DNS entry need to go on my WebServer OR GOdaddy Server, as both these servers
are different providers.

WebSite is Running on :- Liquid Web
DNS is managed by :- Godaddy
Mail service is by :- InMotion

I have done the A record DNS Zone changes ON Godaddy and its been over 6hrs now and it is still not reflecting.

Please let me know if i need to wait any further for the zones to propagate or do i need to make the changes else where !

Thank you for your time once again!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,237
463
Does this DNS entry need to go on my WebServer OR GOdaddy Server, as both these servers
are different providers.

WebSite is Running on :- Liquid Web
DNS is managed by :- Godaddy
Mail service is by :- InMotion
Hello,

Just the GoDaddy server. There's no need to add the DNS entry on the server where the website is hosted because it has no affect on the DNS. You'd also want to make sure proxy subdomains feature is enabled on the cPanel account on the server hosting the email (InMotion).

Thank you.
 

furquan

Well-Known Member
Jul 27, 2002
473
4
168
Thank you so much for the clarification.

These are the entries in the DNS file of the domain, Please comment if all looks good :-

A mail ` 222.222.222.222 1 Hour
A webmail.mydomain.com 222.222.222.222 1 Hour
MX mydomain.com mail.mydomain.com (Priority: 0)


Thank you for all your continued assistance.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,237
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Hello,

Yes, that looks correct assuming 222.222.222.222 represents the IP address of the mail server.

Thank you.
 

furquan

Well-Known Member
Jul 27, 2002
473
4
168
Yes, the ip is fictitious though :)

How long do you think it can take for the Zones to reflect or start working, generally....
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,237
463
How long do you think it can take for the Zones to reflect or start working, generally....
It depends on how soon your ISP picks up the change. You can run the following commands from your local workstation to verify which IP address your computer resolves the domain names to:

Code:
host mail.domain.tld
host webmail.domain.tld
Thank you.
 

furquan

Well-Known Member
Jul 27, 2002
473
4
168
Thank you so very much for your precious time cPanelMichael,

I'll let that be it, for now and wait for the changes to propagate, If nothing happens soon.

I shall get back to you with any further queries.

Thank you for everything.