SOLVED Access key found but it looks like logins not working

Jul 30, 2018
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India
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Hello,
I have a VPS with GoDaddy and one of my client pinged me with a error while trying to add a add-on domain - the access key found but it looks like logins not working, please regenerate it in whm.

Anyone has an idea on how to resolve this? Tried with different domain names still getting a same error and unable to add a domain.

Regards
Sanjay Narayan
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
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Hi @Sanjay Narayan

Are you running nginx? This looks to be related to the 3rd party webserver nginx indicating that the nginxadmin doesn't a valid access key.


Thanks!
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
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Houston
Hi @Takito

This is an issue with Nginx disabling it may allow you to create the addon without the error but ultimately it's related to some changes to remote access hashes that were made. You might find some further help here: nginxcp.com/forums/showthread.php?tid=1678
cpanel RELEASE 66.0.18 It no longer supports Remote Access Key

Thanks!
 
Last edited by a moderator:

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,304
1,252
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Houston
The only real suggestion I can give you is to remove the installation of nginx and revert back to apache. Otherwise you'll need to contact the plugin creator for further assistance.

Thanks!
 
Jul 30, 2018
18
2
3
India
cPanel Access Level
Root Administrator
Twitter
Hi @Takito,

I completely uninstalled Ngnix and I don't get this issue. As @cPanelLauren mentioned you need to get in touch with plugin creator if you want a workaround this. And secondly I started getting other memory related issues when I was running both Apache and Ngnix since it puts twice as load on the system by running both Apache and Ngnix
 
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