Access Logs missing from ~username/access-logs

[sneader]

I have at least one user where access logs are not being kept in /home/username/access-logs/. If the user goes to cPanel and clicks on the Access Logs icon, they ARE able to download logs just fine. But usually they are also available in /home/username/access-logs/

Is there a script or something I can run to "reset" this so that they are kept/accessible in that directory?

- Scott

 

[vanessa]

I've seen this issue before, specifically when users try to access files in here through FTP or file manager. First, check the symlink to make sure it's actually linked to /usr/local/apache/domlogs/$domain. Last time I encountered this I just ended up creating a bind mount from the domlogs to another folder in the user's account to get around it. Didn't mess with it enough to see why the symlink couldn't be followed. I can look into it more if you need.

 

[sneader]

Ack, that was it. The symlink was pointing to a prior username... there was some domain or username change on this account a while ago, and something must have gone wrong.

Thanks for pushing me in the right direction!!

- Scott

- - - Updated - - -

Here is what I did to fix it.

1) cd /home/username

2) Confirmed that the symlink was pointing to the wrong domlog directory.

3) Removed the bad symlink:
rm access-logs

4) Created symlink to the correct user domlog directory:
ln -s /usr/local/apache/domlogs/username/ access-logs

5) Since I did this as root, I had to change the ownership of the symlink:
chown -h username.username access-logs

Of course, substituted the actual account username for the word 'username' in these examples.

Now Scott 2016 can find this the next time it happens.

 

[cPanelMichael]

I am happy to see the issue is now resolved. Thank you for updating us with the outcome.

 

[vanessa]

Ahh - glad to see that fixed it. It wasn't so easy for me last time. Thanks for posting your resolution, too. I'm sure it will help others.