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Accessing customers webmail

Discussion in 'E-mail Discussions' started by n000b, Aug 6, 2006.

  1. n000b

    n000b Well-Known Member

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    Hi,

    I need to access one of my customers webmail, but I do not know their e-mail account password and they are not contactable at the moment.

    I know that you can use the root WHM password combined with the users password to access some things (like the main cPanel account), however it does not seem to work with the webmail.

    Is there any way to access the users webmail without their password?
     
  2. webignition

    webignition Well-Known Member

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    You can't login to webmail without the user's password.

    However, you can check the mailbox contents via shell. A user's mailbox should be located at /home/cpanelusername/mail/example.com/user/
     
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