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Accessing new CPanel account with its Dedicated IP

Discussion in 'General Discussion' started by caroseuk, Aug 26, 2015.

  1. caroseuk

    caroseuk Member

    Aug 4, 2015
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    United kingdom
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    Root Administrator
    Hi All,

    I have had a look in the forum but not found an answer to what i'm trying to solve.

    I have the latest version of WHM 11.50 on a new server. With a range of IP's ready for hosting dedicated websites.

    I have created a new account (with a dedicated IP) but when I try and access the website using the dedicated IP (eg http://xx.xx.xx.xx/), I get the cgi-sys/defaultwebpage.cgi page. However If I append /~accountname I can see the web page.

    On a previous server I have had, I was able to set up a new account (with dedicated IP) and view it by going to the IP directly. Im assuming this is a piece of config which has not been set up correctly on my WHM install.

    Could someone please help explain what I need to do to enable this? The server providers are saying it is not possible in the latest version of WHM (which cant be true surely!?)

  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Hello :)

    Is this IP address configured as the main shared IP address of the server? If not, try rebuilding the Apache configuration file via:

    Thank you.
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