Accessing new CPanel account with its Dedicated IP

[caroseuk]

Hi All,

I have had a look in the forum but not found an answer to what i'm trying to solve.

I have the latest version of WHM 11.50 on a new server. With a range of IP's ready for hosting dedicated websites.

I have created a new account (with a dedicated IP) but when I try and access the website using the dedicated IP (eg http://xx.xx.xx.xx/), I get the cgi-sys/defaultwebpage.cgi page. However If I append /~accountname I can see the web page.

On a previous server I have had, I was able to set up a new account (with dedicated IP) and view it by going to the IP directly. Im assuming this is a piece of config which has not been set up correctly on my WHM install.

Could someone please help explain what I need to do to enable this? The server providers are saying it is not possible in the latest version of WHM (which cant be true surely!?)

Thanks,
Chris

 

[cPanelMichael]

Hello

Is this IP address configured as the main shared IP address of the server? If not, try rebuilding the Apache configuration file via:

/scripts/rebuildhttpdconf

Thank you.