The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Account and Email Filtering not working

Discussion in 'E-mail Discussions' started by sahostking, Aug 4, 2014.

  1. sahostking

    sahostking Well-Known Member

    Joined:
    May 15, 2012
    Messages:
    299
    Likes Received:
    1
    Trophy Points:
    18
    Location:
    Cape Town, South Africa
    cPanel Access Level:
    Root Administrator
    Hi guys,

    Any reason filtering won't be working? I noticed on one of our servers when we create a rule to say discard a message the filtering does not work. Quite strange. I did the same thing on a another cpanel server which works fine.

    Any tips on where to start looking?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,678
    Likes Received:
    648
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello :)

    Search for the email address that has the filter setup in /var/log/exim_mainlog with a command such as:

    Code:
    exigrep user@domain /var/log/exim_mainlog
    Do you notice any particular entries related to the filter?

    Thank you.
     
Loading...

Share This Page