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Account and Email Filtering not working

Discussion in 'E-mail Discussion' started by sahostking, Aug 4, 2014.

  1. sahostking

    sahostking Well-Known Member

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    Hi guys,

    Any reason filtering won't be working? I noticed on one of our servers when we create a rule to say discard a message the filtering does not work. Quite strange. I did the same thing on a another cpanel server which works fine.

    Any tips on where to start looking?
     
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  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello :)

    Search for the email address that has the filter setup in /var/log/exim_mainlog with a command such as:

    Code:
    exigrep user@domain /var/log/exim_mainlog
    Do you notice any particular entries related to the filter?

    Thank you.
     
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