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Account and Email suspension problem!

Discussion in 'E-mail Discussions' started by alexgol, Dec 29, 2007.

  1. alexgol

    alexgol Member

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    Hi all,

    I have just suspended an account from WHM, and when I check the domain, it shows suspended, but the webmail and cpanel still works. I have tried to find answers from other threads but no luck. Is there a way to also suspend the emails of that domain as well?

    Thanks in advance
     
  2. Tymsah

    Tymsah Well-Known Member

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    yes i have same problem.
    whm suspend is ok but site is still working.

    WHM 11.11.0 cPanel 11.16.0-R18546
     
  3. gkgcpanel

    gkgcpanel Well-Known Member

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    Suspend Account Not Working

    We just suspended an account via WHM for violation of our AUP. It shows suspended, but the site still comes up and DNS still responds... I have unsuspended and re-suspended the account and still WHM shows it suspended, but it is not...

    Account is not over disk space, and is definitely still hosted with us.

    Is there a fix for this ???
     
  4. gtgeorge

    gtgeorge Well-Known Member

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    Where does it come up? Have you tried flushing cache etc if so?
     
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