Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

SOLVED Account backups do not exist on Amazon S3 destination

Discussion in 'Data Protection' started by NeptuneSolar, Mar 27, 2019.

  1. NeptuneSolar

    NeptuneSolar Registered

    Joined:
    Mar 27, 2019
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    GB
    cPanel Access Level:
    Root Administrator
    Hi,

    I've set up backup configuration in whm to amazon s3. Does this backup everything? I'm asking because when I login to S3 the only files in my bucket are:

    date/system/system_files.tar
    date/.master.meta (371.0 B size)

    My plan is to backup everything to amazon's s3 there is only one account on the server/in whm? is this all inside the master meta? my db, email, public_html ect?

    Thanks.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    47,590
    Likes Received:
    2,186
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello @NeptuneSolar,

    Can you post the contents of your /var/cpanel/backups/config file? Here's the command to enter:

    Code:
    cat /var/cpanel/backups/config
    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. NeptuneSolar

    NeptuneSolar Registered

    Joined:
    Mar 27, 2019
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    GB
    cPanel Access Level:
    Root Administrator
    Hi, @cPanelMichael

    Sure:

    Code:
    ---
    BACKUPACCTS: 'yes'
    BACKUPBWDATA: 'yes'
    BACKUPDAYS: 0,1,2,3,4,5,6
    BACKUPDIR: /backup
    BACKUPENABLE: 'yes'
    BACKUPFILES: 'yes'
    BACKUPLOGS: 'yes'
    BACKUPMOUNT: 'no'
    BACKUPSUSPENDEDACCTS: 'yes'
    BACKUPTYPE: compressed
    BACKUP_DAILY_ENABLE: 'yes'
    BACKUP_DAILY_RETENTION: 5
    BACKUP_MONTHLY_DATES: 1
    BACKUP_MONTHLY_ENABLE: 'no'
    BACKUP_MONTHLY_RETENTION: 1
    BACKUP_WEEKLY_DAY: 0
    BACKUP_WEEKLY_ENABLE: 'no'
    BACKUP_WEEKLY_RETENTION: 4
    CHECK_MIN_FREE_SPACE: 1
    DISABLE_METADATA: 'no'
    ERRORTHRESHHOLD: 3
    FORCE_PRUNE_DAILY: 0
    FORCE_PRUNE_MONTHLY: 0
    FORCE_PRUNE_WEEKLY: 0
    GZIPRSYNCOPTS: --rsyncable
    KEEPLOCAL: 0
    LINKDEST: 0
    LOCALZONESONLY: 'no'
    MAXIMUM_RESTORE_TIMEOUT: 21600
    MAXIMUM_TIMEOUT: 7200
    MIN_FREE_SPACE: 5
    MIN_FREE_SPACE_UNIT: percent
    MYSQLBACKUP: accounts
    POSTBACKUP: 'no'
    PREBACKUP: -1
    PSQLBACKUP: 'no'
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    47,590
    Likes Received:
    2,186
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello @NeptuneSolar,

    I don't see anything wrong with how backups are configured on your system. If backups are enabled for the cPanel user on your system in WHM >> Backup User Selection, then I recommend opening a support ticket with us so we can take a closer look to see why the Amazon S3 transfer failed. You can post the ticket number here and I'll link this thread to it.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. NeptuneSolar

    NeptuneSolar Registered

    Joined:
    Mar 27, 2019
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    GB
    cPanel Access Level:
    Root Administrator
    Thanks for your reply, @cPanelMichael!

    I clicked "Reset" and set-up the same configuration again and seems to be working as expected now, amazon S3 now 84GB, oops my bills! Completed within 2hrs vs before (1min 27 seconds). Hopefully, S3 does't become too expensive.

    Code:
    Start Time: Monday, April 1, 2019 at 1:00:02 AM UTC
    End Time: Monday, April 1, 2019 at 3:09:50 AM UTC
    Run Time: 2 hours, 9 minutes, and 48 seconds
    
     
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    47,590
    Likes Received:
    2,186
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello @NeptuneSolar,

    Thanks for sharing the outcome! Let us know if you encounter any further issues.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice