Account copy error: Unable to copy home directory

Akinyemi Abiodun

Registered
Nov 14, 2017
1
0
1
Ibadan, Oyo State Nigeria
cPanel Access Level
Root Administrator
Please I need a way out of this problem please ...

Code:
"(XID 4zrdep) Streaming failed: The system failed to execute the operation on the remote server “199.231.xx.xxx” because of an error: HTTP Status 403 - Forbidden Access denied /usr/bin/gtar: This does not look like a tar archive /usr/bin/gtar: Exiting with failure status due to previous errors : The “/usr/local/cpanel/bin/whm_xfer_download-ssl” command (process 20478) reported error number 1 when it ended."
 
Last edited by a moderator:

24x7server

Well-Known Member
Apr 17, 2013
1,911
97
78
India
cPanel Access Level
Root Administrator
Twitter
Hi,

It appears to be an issue with the account packaging done. Can you check if you are able to manually do the packaging of the account using the below command:
# /scripts/pkgacct <username>

Check if that has any error..
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello,

Are you using "WHM >> Transfer Tool" or "WHM >> Copy an Account From Another Server With an Account Password"? Also, which versions of cPanel are installed on each server?

Thank you.