"Account Creation Complete!!!" error

You need to check for errors in the cPanel error log, i.e. /usr/local/cpanel/logs/error_log

 

install the perl module

Net::AIM

from WHM Install Perl modules. everything will be back to normal.

 

use the EXACT letters as below:

Net::AIM

The CAPS are important.

 

Simpler might be to do it from SSH logged in as root:

/scripts/perinstaller Net::AIM

 

I have the same exact problem on a new server at EV1. I can neither add an account nor restore an account. And, the cpanel error_log has the following error message at the end:

(file " /scripts/safeperlinstaller" line 8)
Can't locate Net/AIM.pm in @INC (@INC contains: /usr/lib/perl5/5.8.0/i386-linux-thread-multi /usr/lib/perl5/5.8.0 /usr/lib/p$
BEGIN failed--compilation aborted at /scripts/cPScript/iContact.pm line 14.
Compilation failed in require at /scripts/wwwacct line 18.
BEGIN failed--compilation aborted at /scripts/wwwacct line 18.​

I installed Net::AIM, but it made no difference, so I tried to reinstall cPanel with the following:

m -f /usr/local/cpanel/cpanel
/scripts/installgd
/scripts/cleanmd5
/scripts/upcp​

I also tried running wwwacct standalone and got the following message:

root@server [/home]# /scripts/wwwacct
Can't locate Net/AIM.pm in @INC (@INC contains: /usr/lib/perl5/5.8.0/i386-linux-thread-multi /usr/lib/perl5/5.8.0 /usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.0/i386-linux-thread-multi /usr/lib/perl5/5.8.0 . /scripts /scripts /scripts /scripts /scripts /scripts) at /scripts/cPScript/iContact.pm line 14.
BEGIN failed--compilation aborted at /scripts/cPScript/iContact.pm line 14.
Compilation failed in require at /scripts/wwwacct line 18.
BEGIN failed--compilation aborted at /scripts/wwwacct line 18.​

Nothing I did made any difference. And, I got a failure message at the end of the installgd, so I wasn't very hopeful that this would work. I seem to be missing a lot of Perl modules and who knows what else. Any suggestions?

 

myce, u could try a /scripts/upcp --force

this can steadily dissolve some of the dependency errors.

 

Ok, I ran /scripts/upcp --force as you suggested and saw errors related to Net::AIM, which I re-installed 3 times both in WHM and SSH. Also errors for an assortment of issues, including DBD::mysql (which I also reinstalled earlier). Here is a sampling at the tail end:

=> cPanel Install Complete
==> Removing Installer.....Done
==> Starting cPanel....
Waiting for cpaneld to shutdown......Done
Waiting for webmaild to shutdown......Done
Waiting for cppop to shutdown......Done
Waiting for cppop-ssl to shutdown......Done
Shutting down Mailman's master qrunner
mailmanctl: no process killed
Waiting for cpsrvd to shutdown.......Done
Waiting for cpsrvd-ssl to shutdown......Done
Waiting for whostmgrd to shutdown......Done
==> SMTP Mail protection has been enabled. Only users with the gid mail or mailman may make smtp connections.
(internal death) Mon Jan 16 10:00:42 2006 [14537] error: Can't load '/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/auto/DBD/mysql/mysql.so' for module DBD::mysql: libmysqlclient.so.10: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/DynaLoader.pm line 229.
at /usr/local/cpanel/cpanellogd line 60
DynaLoader::croak('Can\'t load \'/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thr...') called at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/DynaLoader.pm line 229
DynaLoader::bootstrap('DBD::mysql',2.1021) called at /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/DBD/mysql.pm line 14
require DBD/mysql.pm called at /usr/local/cpanel/cpanellogd line 60
main::BEGIN() called at /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/DBD/mysql.pm line 0
eval {...} called at /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/DBD/mysql.pm line 0
(internal death) Mon Jan 16 10:00:42 2006 [14537] error: Can't load '/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/auto/DBD/mysql/mysql.so' for module DBD::mysql: libmysqlclient.so.10: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/DynaLoader.pm line 229.
at /usr/local/cpanel/cpanellogd line 60
Compilation failed in require at /usr/local/cpanel/cpanellogd line 60.
main::BEGIN() called at /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/DBD/mysql.pm line 60
eval {...} called at /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/DBD/mysql.pm line 60
(internal death) Mon Jan 16 10:00:42 2006 [14537] error: Can't load '/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/auto/DBD/mysql/mysql.so' for module DBD::mysql: libmysqlclient.so.10: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/DynaLoader.pm line 229.
at /usr/local/cpanel/cpanellogd line 60
Compilation failed in require at /usr/local/cpanel/cpanellogd line 60.
BEGIN failed--compilation aborted at /usr/local/cpanel/cpanellogd line 60.
Can't load '/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/auto/DBD/mysql/mysql.so' for module DBD::mysql: libmysqlclient.so.10: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/DynaLoader.pm line 229.
at /usr/local/cpanel/cpanellogd line 60
Compilation failed in require at /usr/local/cpanel/cpanellogd line 60.
BEGIN failed--compilation aborted at /usr/local/cpanel/cpanellogd line 60.
[a fatal error or timeout occurred while processing this directive][a fatal error or timeout occurred while processing this directive][a fatal error or timeout occurred while processing this directive]Waiting for cppop to shutdown......Done
Waiting for cppop-ssl to shutdown......Done
Can't load '/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/auto/DBD/mysql/mysql.so' for module DBD::mysql: libmysqlclient.so.10: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/DynaLoader.pm line 229.
at /usr/local/cpanel/bin/eximstats line 260
Compilation failed in require at /usr/local/cpanel/bin/eximstats line 260.
BEGIN failed--compilation aborted at /usr/local/cpanel/bin/eximstats line 260.
Waiting for cpsrvd to shutdown......Done
Waiting for cpsrvd-ssl to shutdown......Done
Starting Mailman's master qrunner.
==> Starting SSL tunnel...
==> Start Melange Chat Services...
Content-type: text/html

entropychat 0.2.6 started
<br>Listening on port 2084...
==> Post Install Complete

Broadcast message from root (Mon Jan 16 10:00:49 2006):

cPanel Layer 2 Install Complete
Updating addon type:scripts addon:phpBB version:2.0.19-1.0.......Done
Updating addon type:scripts addon:AdvancedGuestBook version:latest......Done
Updating addon type:modules addon:addonupdates version:0.5.......Done
Updating addon type:modules addon:cronconfig version:0.4.......Done
Added Contact me@my.coms
Rebuilding Process List...Done
Scanning for new mail senders.....Done
Scanning suexec_log...Done​

It seems as though cPanel is unaware of software I have installed for some reason.

 

is mysql installed fine and running ?

/scripts/mysqlup --force

try that.

 

Without the websites to look at, I don't have that much MySQL activity, but I went ahead and ran /scripts/mysqlup --force. And, it made no difference. And, when I restart cPanel, I get the following:

root@server [/backup]# /etc/init.d/cpanel restart
Stopping cPanel services: [ OK ]
Stopping pop3 services: [ OK ]
Stopping cPanel log services: [FAILED]
Stopping cPanel Chat services: [ OK ]
Stopping Melange Chat services: [ OK ]
Stopping InterChange services: [FAILED]
Stopping cPanel ssl services: [ OK ]

Stopping mailman services: Shutting down Mailman's master qrunner

Starting SMTP Tweak: [ OK ]
Starting eximstats: Can't load '/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/auto/DBD/mysql/mysql.so' for module DBD::mysql: libmysqlclient.so.10: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/DynaLoader.pm line 229.
at /usr/local/cpanel/bin/eximstats line 260
Compilation failed in require at /usr/local/cpanel/bin/eximstats line 260.
BEGIN failed--compilation aborted at /usr/local/cpanel/bin/eximstats line 260.
[FAILED]
Starting cPanel services: [ OK ]
Starting cPanel Log services: (internal death) Mon Jan 16 11:34:12 2006 [31730] error: Can't load '/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/auto/DBD/mysql/mysql.so' for module DBD::mysql: libmysqlclient.so.10: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/DynaLoader.pm line 229.
at /usr/local/cpanel/cpanellogd line 60
DynaLoader::croak('Can\'t load \'/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thr...') called at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/DynaLoader.pm line 229
DynaLoader::bootstrap('DBD::mysql',2.1021) called at /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/DBD/mysql.pm line 14
require DBD/mysql.pm called at /usr/local/cpanel/cpanellogd line 60
main::BEGIN() called at /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/DBD/mysql.pm line 0
eval {...} called at /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/DBD/mysql.pm line 0
[a fatal error or timeout occurred while processing this directive][a fatal error or timeout occurred while processing this directive][a fatal error or timeout occurred while processing this directive](internal death) Mon Jan 16 11:34:12 2006 [31730] error: Can't load '/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/auto/DBD/mysql/mysql.so' for module DBD::mysql: libmysqlclient.so.10: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/DynaLoader.pm line 229.
at /usr/local/cpanel/cpanellogd line 60
Compilation failed in require at /usr/local/cpanel/cpanellogd line 60.
main::BEGIN() called at /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/DBD/mysql.pm line 60
eval {...} called at /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/DBD/mysql.pm line 60
(internal death) Mon Jan 16 11:34:12 2006 [31730] error: Can't load '/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/auto/DBD/mysql/mysql.so' for module DBD::mysql: libmysqlclient.so.10: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/DynaLoader.pm line 229.
at /usr/local/cpanel/cpanellogd line 60
Compilation failed in require at /usr/local/cpanel/cpanellogd line 60.
BEGIN failed--compilation aborted at /usr/local/cpanel/cpanellogd line 60.
Can't load '/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/auto/DBD/mysql/mysql.so' for module DBD::mysql: libmysqlclient.so.10: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/DynaLoader.pm line 229.
at /usr/local/cpanel/cpanellogd line 60
Compilation failed in require at /usr/local/cpanel/cpanellogd line 60.
BEGIN failed--compilation aborted at /usr/local/cpanel/cpanellogd line 60.
[FAILED]
Starting pop3 services: [ OK ]
Starting cPanel Chat services: [ OK ]
Starting Melange Chat services: [ OK ]
Starting cPanel ssl services: [ OK ]
Starting mailman services: Starting Mailman's master qrunner.

root@server [/backup]#​

As you can see, I'm still getting error messages, even though they are for recently reinstalled, Perl modules.

 

Out of curiosoty, are those that are experiencing the problems mentioned in this thread hosting at EV1?

 

I just got a new box at ev1 and I am experiancing the same problems. Net/AIM.pm can not be found.

Installing via the WHM did not work and using cpan just gives more perl errors. So is Perl botched?

 

Something is hosed up. Put in a ticket and EV1 will fix it for you. But, be sure to describe the problem and tell them that your installs didn't work. They'll have it fixed for you.

 

Yeah, we got it fixed by them. Aparently it was a bug in the cPanel install script or something along those lines.

 

have similar issue with a server at ThePlanet
Started around the 16th I am told.

 

try /usr/local/cpanel/bin/checkperlmodules
then check for any perl errors on the following
/usr/local/cpanel/cpanellogd

If that does fix it what does the following output?
perl -v