"Account Creation Complete!!!" error

[zinehost]

hi
When i tried to create an account, i saw this message. But any error or message
it's only say Account Creation Complete!!! but account can't create. And i can't see in list accounts.

thanks

 

[chirpy]

You need to check for errors in the cPanel error log, i.e. /usr/local/cpanel/logs/error_log

 

[zinehost]

i watch the error log. when i tried the open a new account there was an error


Internal Error: "" Normal Connection Timeout (Probably closed browser on a HTTP/1.1 session) at cpsrvd.pl line 1470.
Can't locate Net/AIM.pm in @INC (@INC contains: /usr/lib/perl5/5.8.5/i386-linux-thread-multi /usr/lib/perl5/5.8.5 /usr/lib/perl5/site_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.2/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.1/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2 /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.5/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.4/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.2/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.1/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.5 /usr/lib/perl5/vendor_perl/5.8.4 /usr/lib/perl5/vendor_perl/5.8.3 /usr/lib/perl5/vendor_perl/5.8.2 /usr/lib/perl5/vendor_perl/5.8.1 /usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/vendor_perl . /scripts /scripts /scripts /scripts /scripts /scripts) at /scripts/cPScript/iContact.pm line 14.
BEGIN failed--compilation aborted at /scripts/cPScript/iContact.pm line 14.
Compilation failed in require at /scripts/wwwacct line 18.
BEGIN failed--compilation aborted at /scripts/wwwacct line 18.

 

[linux-image]

install the perl module

Net::AIM

from WHM Install Perl modules. everything will be back to normal.

 

[zinehost]

i can't use WHM.i tried to install Net::Aim but WHM only say Searching for modules matching "Net::Aim" and stop.

 

[linux-image]

use the EXACT letters as below:

Net::AIM

The CAPS are important.

 

[chirpy]

Simpler might be to do it from SSH logged in as root:

/scripts/perinstaller Net::AIM

 

[zinehost]

now i have another problem on creating a new account. ;

Chowning Content in service /.
Install completed.
Setting Password
Frontpage passthough auth enabled!
Restarting apache
Ftp Password Files synced
Error while connecting to MySQL. Failover enacted.
Error while connecting to MySQL. Failover enacted.
Notifcation => [email protected] via EMAIL [level => 3]
Vhost Passwords synced
wwwacct creation finished
Account Creation Complete!!!

 

[myce]

I have the same exact problem on a new server at EV1. I can neither add an account nor restore an account. And, the cpanel error_log has the following error message at the end:

(file " /scripts/safeperlinstaller" line 8)
Can't locate Net/AIM.pm in @INC (@INC contains: /usr/lib/perl5/5.8.0/i386-linux-thread-multi /usr/lib/perl5/5.8.0 /usr/lib/p$
BEGIN failed--compilation aborted at /scripts/cPScript/iContact.pm line 14.
Compilation failed in require at /scripts/wwwacct line 18.
BEGIN failed--compilation aborted at /scripts/wwwacct line 18.​

I installed Net::AIM, but it made no difference, so I tried to reinstall cPanel with the following:

m -f /usr/local/cpanel/cpanel
/scripts/installgd
/scripts/cleanmd5
/scripts/upcp​

I also tried running wwwacct standalone and got the following message:

[email protected] [/home]# /scripts/wwwacct
Can't locate Net/AIM.pm in @INC (@INC contains: /usr/lib/perl5/5.8.0/i386-linux-thread-multi /usr/lib/perl5/5.8.0 /usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.0 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.0/i386-linux-thread-multi /usr/lib/perl5/5.8.0 . /scripts /scripts /scripts /scripts /scripts /scripts) at /scripts/cPScript/iContact.pm line 14.
BEGIN failed--compilation aborted at /scripts/cPScript/iContact.pm line 14.
Compilation failed in require at /scripts/wwwacct line 18.
BEGIN failed--compilation aborted at /scripts/wwwacct line 18.​

Nothing I did made any difference. And, I got a failure message at the end of the installgd, so I wasn't very hopeful that this would work. I seem to be missing a lot of Perl modules and who knows what else. Any suggestions?

 

[zinehost]

Hi myce ,

i installed the NET::AIM in ssh and after update de cp "/scripts/upcp/" and problem is fixed

 

[linux-image]

myce, u could try a /scripts/upcp --force

this can steadily dissolve some of the dependency errors.

 

[myce]

Ok, I ran /scripts/upcp --force as you suggested and saw errors related to Net::AIM, which I re-installed 3 times both in WHM and SSH. Also errors for an assortment of issues, including DBD::mysql (which I also reinstalled earlier). Here is a sampling at the tail end:

=> cPanel Install Complete
==> Removing Installer.....Done
==> Starting cPanel....
Waiting for cpaneld to shutdown......Done
Waiting for webmaild to shutdown......Done
Waiting for cppop to shutdown......Done
Waiting for cppop-ssl to shutdown......Done
Shutting down Mailman's master qrunner
mailmanctl: no process killed
Waiting for cpsrvd to shutdown.......Done
Waiting for cpsrvd-ssl to shutdown......Done
Waiting for whostmgrd to shutdown......Done
==> SMTP Mail protection has been enabled. Only users with the gid mail or mailman may make smtp connections.
(internal death) Mon Jan 16 10:00:42 2006 [14537] error: Can't load '/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/auto/DBD/mysql/mysql.so' for module DBD::mysql: libmysqlclient.so.10: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/DynaLoader.pm line 229.
at /usr/local/cpanel/cpanellogd line 60
DynaLoader::croak('Can\'t load \'/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thr...') called at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/DynaLoader.pm line 229
DynaLoader::bootstrap('DBD::mysql',2.1021) called at /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/DBD/mysql.pm line 14
require DBD/mysql.pm called at /usr/local/cpanel/cpanellogd line 60
main::BEGIN() called at /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/DBD/mysql.pm line 0
eval {...} called at /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/DBD/mysql.pm line 0
(internal death) Mon Jan 16 10:00:42 2006 [14537] error: Can't load '/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/auto/DBD/mysql/mysql.so' for module DBD::mysql: libmysqlclient.so.10: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/DynaLoader.pm line 229.
at /usr/local/cpanel/cpanellogd line 60
Compilation failed in require at /usr/local/cpanel/cpanellogd line 60.
main::BEGIN() called at /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/DBD/mysql.pm line 60
eval {...} called at /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/DBD/mysql.pm line 60
(internal death) Mon Jan 16 10:00:42 2006 [14537] error: Can't load '/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/auto/DBD/mysql/mysql.so' for module DBD::mysql: libmysqlclient.so.10: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/DynaLoader.pm line 229.
at /usr/local/cpanel/cpanellogd line 60
Compilation failed in require at /usr/local/cpanel/cpanellogd line 60.
BEGIN failed--compilation aborted at /usr/local/cpanel/cpanellogd line 60.
Can't load '/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/auto/DBD/mysql/mysql.so' for module DBD::mysql: libmysqlclient.so.10: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/DynaLoader.pm line 229.
at /usr/local/cpanel/cpanellogd line 60
Compilation failed in require at /usr/local/cpanel/cpanellogd line 60.
BEGIN failed--compilation aborted at /usr/local/cpanel/cpanellogd line 60.
[a fatal error or timeout occurred while processing this directive][a fatal error or timeout occurred while processing this directive][a fatal error or timeout occurred while processing this directive]Waiting for cppop to shutdown......Done
Waiting for cppop-ssl to shutdown......Done
Can't load '/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/auto/DBD/mysql/mysql.so' for module DBD::mysql: libmysqlclient.so.10: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/DynaLoader.pm line 229.
at /usr/local/cpanel/bin/eximstats line 260
Compilation failed in require at /usr/local/cpanel/bin/eximstats line 260.
BEGIN failed--compilation aborted at /usr/local/cpanel/bin/eximstats line 260.
Waiting for cpsrvd to shutdown......Done
Waiting for cpsrvd-ssl to shutdown......Done
Starting Mailman's master qrunner.
==> Starting SSL tunnel...
==> Start Melange Chat Services...
Content-type: text/html

entropychat 0.2.6 started
<br>Listening on port 2084...
==> Post Install Complete

Broadcast message from root (Mon Jan 16 10:00:49 2006):

cPanel Layer 2 Install Complete
Updating addon type:scripts addon:phpBB version:2.0.19-1.0.......Done
Updating addon type:scripts addon:AdvancedGuestBook version:latest......Done
Updating addon type:modules addon:addonupdates version:0.5.......Done
Updating addon type:modules addon:cronconfig version:0.4.......Done
Added Contact [email protected]
Rebuilding Process List...Done
Scanning for new mail senders.....Done
Scanning suexec_log...Done​

It seems as though cPanel is unaware of software I have installed for some reason.

 

[linux-image]

is mysql installed fine and running ?

/scripts/mysqlup --force

try that.

 

[myce]

Without the websites to look at, I don't have that much MySQL activity, but I went ahead and ran /scripts/mysqlup --force. And, it made no difference. And, when I restart cPanel, I get the following:

[email protected] [/backup]# /etc/init.d/cpanel restart
Stopping cPanel services: [ OK ]
Stopping pop3 services: [ OK ]
Stopping cPanel log services: [FAILED]
Stopping cPanel Chat services: [ OK ]
Stopping Melange Chat services: [ OK ]
Stopping InterChange services: [FAILED]
Stopping cPanel ssl services: [ OK ]

Stopping mailman services: Shutting down Mailman's master qrunner

Starting SMTP Tweak: [ OK ]
Starting eximstats: Can't load '/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/auto/DBD/mysql/mysql.so' for module DBD::mysql: libmysqlclient.so.10: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/DynaLoader.pm line 229.
at /usr/local/cpanel/bin/eximstats line 260
Compilation failed in require at /usr/local/cpanel/bin/eximstats line 260.
BEGIN failed--compilation aborted at /usr/local/cpanel/bin/eximstats line 260.
[FAILED]
Starting cPanel services: [ OK ]
Starting cPanel Log services: (internal death) Mon Jan 16 11:34:12 2006 [31730] error: Can't load '/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/auto/DBD/mysql/mysql.so' for module DBD::mysql: libmysqlclient.so.10: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/DynaLoader.pm line 229.
at /usr/local/cpanel/cpanellogd line 60
DynaLoader::croak('Can\'t load \'/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thr...') called at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/DynaLoader.pm line 229
DynaLoader::bootstrap('DBD::mysql',2.1021) called at /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/DBD/mysql.pm line 14
require DBD/mysql.pm called at /usr/local/cpanel/cpanellogd line 60
main::BEGIN() called at /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/DBD/mysql.pm line 0
eval {...} called at /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/DBD/mysql.pm line 0
[a fatal error or timeout occurred while processing this directive][a fatal error or timeout occurred while processing this directive][a fatal error or timeout occurred while processing this directive](internal death) Mon Jan 16 11:34:12 2006 [31730] error: Can't load '/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/auto/DBD/mysql/mysql.so' for module DBD::mysql: libmysqlclient.so.10: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/DynaLoader.pm line 229.
at /usr/local/cpanel/cpanellogd line 60
Compilation failed in require at /usr/local/cpanel/cpanellogd line 60.
main::BEGIN() called at /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/DBD/mysql.pm line 60
eval {...} called at /usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/DBD/mysql.pm line 60
(internal death) Mon Jan 16 11:34:12 2006 [31730] error: Can't load '/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/auto/DBD/mysql/mysql.so' for module DBD::mysql: libmysqlclient.so.10: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/DynaLoader.pm line 229.
at /usr/local/cpanel/cpanellogd line 60
Compilation failed in require at /usr/local/cpanel/cpanellogd line 60.
BEGIN failed--compilation aborted at /usr/local/cpanel/cpanellogd line 60.
Can't load '/usr/lib/perl5/vendor_perl/5.8.0/i386-linux-thread-multi/auto/DBD/mysql/mysql.so' for module DBD::mysql: libmysqlclient.so.10: cannot open shared object file: No such file or directory at /usr/lib/perl5/5.8.0/i386-linux-thread-multi/DynaLoader.pm line 229.
at /usr/local/cpanel/cpanellogd line 60
Compilation failed in require at /usr/local/cpanel/cpanellogd line 60.
BEGIN failed--compilation aborted at /usr/local/cpanel/cpanellogd line 60.
[FAILED]
Starting pop3 services: [ OK ]
Starting cPanel Chat services: [ OK ]
Starting Melange Chat services: [ OK ]
Starting cPanel ssl services: [ OK ]
Starting mailman services: Starting Mailman's master qrunner.

[email protected] [/backup]#​

As you can see, I'm still getting error messages, even though they are for recently reinstalled, Perl modules.

 

[myce]

Out of curiosoty, are those that are experiencing the problems mentioned in this thread hosting at EV1?

 

[KnyghtMare]

I just got a new box at ev1 and I am experiancing the same problems. Net/AIM.pm can not be found.

Installing via the WHM did not work and using cpan just gives more perl errors. So is Perl botched?

 

[myce]

Something is hosed up. Put in a ticket and EV1 will fix it for you. But, be sure to describe the problem and tell them that your installs didn't work. They'll have it fixed for you.

 

[KnyghtMare]

Yeah, we got it fixed by them. Aparently it was a bug in the cPanel install script or something along those lines.

 

[tomsyer]

have similar issue with a server at ThePlanet
Started around the 16th I am told.

 

[carluk]

try /usr/local/cpanel/bin/checkperlmodules
then check for any perl errors on the following
/usr/local/cpanel/cpanellogd

If that does fix it what does the following output?
perl -v