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Account Creation error - DNS Entry Already Exists

Discussion in 'Bind / DNS / Nameserver Issues' started by jturner77, Oct 23, 2006.

  1. jturner77

    jturner77 Registered

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    I just tried creating a new hosting account using WHM 10.8.0 cPanel 10.9.0, and I keep getting

    Sorry, a DNS entry for [domain name] already exists, please delete it first (from all servers in the dns cluster)

    But I know that the domain name is not on the server. Just to be sure I tried creating a couple of other accounts, and I got the same message each time. I did not have a problem creating accounts on Friday, and I have no idea what might have changed on the server over the weekend to prompt this response.

    Any help would be appreciated. Thanks, J.
     
  2. ujr

    ujr Well-Known Member

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    Try running /scripts/updateuserdomains

    It should report any conflicts or errors
     
  3. jturner77

    jturner77 Registered

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    Ok, I did that, but it didn't return any sort of a response.

    And when I go to Delete a DNS Zone, I don't see the list of domains on the server. Instead I get this error:

    /var/cpanel/CPDNSLib.dat

    Which is really odd. Any thoughts?
     
    #3 jturner77, Oct 23, 2006
    Last edited: Oct 23, 2006
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