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Account creation error: home directory root /home does not exist

Discussion in 'General Discussion' started by proloy03, Oct 17, 2011.

  1. proloy03

    proloy03 Member

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    Hi, I get the following error when I try to create new account:

    Account Creation Status: failed
    Sorry, the home directory root /home does not exist. Please create it or change the HOMEDIR value in /etc/wwwacct.conf to a directory that does exist.

    /home directory is present and /etc/wwwacct.conf has the correct entry: HOMEDIR /home

    Can anyone help?

    Thanks.
     
  2. ModServ

    ModServ Well-Known Member

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    Did you check the permissions, Please post the output of:

    PHP:
    ls -ld /home
    lsattr 
    -/home
     
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  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    It's possible the settings in "WHM >> Server Configuration >> Basic cPanel & WHM Setup" have not been saved properly. Please try browsing to this option, ensuring the options are configured, and click on "Save Changes".

    Thank you.
     
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