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Account creation Error

Discussion in 'General Discussion' started by Bobhy, Feb 5, 2011.

  1. Bobhy

    Bobhy Registered

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    Hi,
    When I create an account in WHM, I have made sure that I did not check Dedicated IP, but the account is assigned an IP that is nothing to do with my Server.
    Can I stop this?
     
    #1 Bobhy, Feb 5, 2011
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst Staff Member

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    Please check the following areas to ensure the IP isn't set there in them:

    WHM > Basic cPanel & WHM Setup
    WHM > Edit Zone Templates, then select each of the template files such as standardvirtualftp

    Also, is the IP that is getting assigned showing up as an IP available in WHM > Show IP Address Usage area?

    Thanks.
     
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    #2 cPanelTristan, Feb 5, 2011
  3. Bobhy

    Bobhy Registered

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    I corrected the IP in Basic cPanel & WHM Setup. But I still don't know why any accounts I add are assigned that IP so I cannot visit any sites through their domains without adding /~username.
     
    #3 Bobhy, Feb 6, 2011
  4. LinuxTechie

    LinuxTechie Well-Known Member

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    Hello,

    Are you mentioning that you are not able to access the domains using IP/~username?
     
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    #4 LinuxTechie, Feb 6, 2011
  5. madaboutlinux

    madaboutlinux Well-Known Member

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    Check the package you are using while creating the new accounts and see if that package is meant to assign a dedicated IP for everydomain. WHM > "Basic cPanel & WHM Setup" corrects the file /etc/wwwacct.conf file but still check it manually and see if correct IP is present in there.
     
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    #5 madaboutlinux, Feb 6, 2011
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