Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Account creation Error

Discussion in 'General Discussion' started by Bobhy, Feb 5, 2011.

  1. Bobhy

    Bobhy Registered

    Joined:
    Jun 24, 2010
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    51
    Hi,
    When I create an account in WHM, I have made sure that I did not check Dedicated IP, but the account is assigned an IP that is nothing to do with my Server.
    Can I stop this?
     
    #1 Bobhy, Feb 5, 2011
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,608
    Likes Received:
    32
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Please check the following areas to ensure the IP isn't set there in them:

    WHM > Basic cPanel & WHM Setup
    WHM > Edit Zone Templates, then select each of the template files such as standardvirtualftp

    Also, is the IP that is getting assigned showing up as an IP available in WHM > Show IP Address Usage area?

    Thanks.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelTristan, Feb 5, 2011
  3. Bobhy

    Bobhy Registered

    Joined:
    Jun 24, 2010
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    51
    I corrected the IP in Basic cPanel & WHM Setup. But I still don't know why any accounts I add are assigned that IP so I cannot visit any sites through their domains without adding /~username.
     
    #3 Bobhy, Feb 6, 2011
  4. LinuxTechie

    LinuxTechie Well-Known Member

    Joined:
    Jan 22, 2011
    Messages:
    502
    Likes Received:
    5
    Trophy Points:
    68
    cPanel Access Level:
    Root Administrator
    Hello,

    Are you mentioning that you are not able to access the domains using IP/~username?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 LinuxTechie, Feb 6, 2011
  5. madaboutlinux

    madaboutlinux Well-Known Member

    Joined:
    Jan 24, 2005
    Messages:
    1,051
    Likes Received:
    2
    Trophy Points:
    168
    Location:
    Earth
    Check the package you are using while creating the new accounts and see if that package is meant to assign a dedicated IP for everydomain. WHM > "Basic cPanel & WHM Setup" corrects the file /etc/wwwacct.conf file but still check it manually and see if correct IP is present in there.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #5 madaboutlinux, Feb 6, 2011
(You must log in or sign up to post here.)
Loading...
Similar Threads - Account creation Error
  1. IAIN Lhokseumawe

    Creating New Account Error Account Creation Status: failed

    IAIN Lhokseumawe, Jun 21, 2018, in forum: General Discussion
    Replies:
    1
    Views:
    252
    cPanelMichael
    Jun 22, 2018
  2. gfserver

    503 error during account creation after update to 70

    gfserver, May 10, 2018, in forum: General Discussion
    Replies:
    13
    Views:
    485
    gfserver
    May 15, 2018
  3. ronaldst

    Account creation error (multiple home directories)

    ronaldst, Mar 11, 2018, in forum: General Discussion
    Replies:
    6
    Views:
    328
    ronaldst
    Mar 12, 2018
  4. bmett

    Account creation via API defaults to local mail exchanger

    bmett, Aug 6, 2018, in forum: E-mail Discussion
    Replies:
    5
    Views:
    112
    cPanelLauren
    Aug 8, 2018
  5. Remitur

    email accounts creation/deletion logging?

    Remitur, Jul 2, 2018, in forum: E-mail Discussion
    Replies:
    4
    Views:
    260
    Shood
    Sep 14, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice