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Account Creation Problem

Discussion in 'General Discussion' started by marel, Nov 22, 2006.

  1. marel

    marel Registered

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    I have the following error message when I try to add another domain to Centos server.

    Has anyone any ideas or sugesstions.

    +===================================+
    | New Account Info |
    +===================================+
    | Domain: mydomain.com
    | Ip: 147.202.65.34 (n)
    | HasCgi: y
    | UserName :xxxxxx
    | PassWord: xxxxxxxx
    | CpanelMod: x2
    | HomeRoot: /home
    | Quota: 0 Meg
    | NameServer1: ns1.bizophost.com
    | NameServer2: ns2.bizophost.com
    | NameServer3:
    | NameServer4:
    | Contact Email: email@bigpond.com
    +===================================+
    Changing password for xxxxxxx
    Password for xxxxxx has been changed
    Removing Shell Access (n)
    Changing shell for xxxxxxr.
    Shell changed.
    Copying skel files from /root/cpanel3-skel/ to /home/xxxxxxxx/
    Added Entries to httpd.conf
    [a fatal error or timeout occurred while processing this directive]
    Account Creation Complete!!!


    root@server [~]# tail /usr/local/cpanel/logs/error_log
    (internal death) Wed Nov 22 22:39:14 2006 [17626] error: safeopen: Invalid arguements at /scripts/SafeFile.pm line 21.
    at /scripts/SafeFile.pm line 21
    SafeFile::safeopen('GLOB(0x96ad62c)', '<', '') called at /scripts/wwwacct line 896
    safeopen: Invalid arguements at /scripts/SafeFile.pm line 21.

    Hope someone can help.

    Marel
     
  2. cPanelKenneth

    cPanelKenneth cPanel Development
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    Which version of cpanel are you using? I seem to recall a bug related to what you posted being fixed in a recent release.
     
  3. mramos

    mramos Member

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    I have the same problem here!

    Any suggestions?

    Tks.
     
  4. mramos

    mramos Member

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    Any comments?

    WHM 10.8.0 cPanel 10.9.0-R76
    CentOS 3.8 i686 - WHM X v3.1.0

    Tks.
     
  5. marel

    marel Registered

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    My cpanel version is 10.9.0 current 74. My server is set to Automatic (CURRENT tree)

    tks marel
     
  6. cPanelKenneth

    cPanelKenneth cPanel Development
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    Update to CURRENT 75. If that does work, please open a ticket so we can take a look at it. Thank you.
     
  7. RegDCP

    RegDCP Member

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    Any help on this one?

    I have been getting the same error since the 19th.
    I have not been able to add new accounts.

    WHM 10.8.0 cPanel 10.9.0-C75
    Fedora i686 - WHM X v3.1.0

    Is it possible to "roll back" cPanel to an earlier version?

    I am using the "Current Tree". Would switching to the "Stable" or "Release" trees help?

    Reg
     
  8. marel

    marel Registered

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    my server updated overnight to Current 75 and still getting the same error so will open a ticket.

    Thanks for your help

    Marel
     
  9. Bruce

    Bruce Well-Known Member

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    Have you tried doing /scripts/upcp --force
    We are running C75 without any problems
     
  10. Zion Ahead

    Zion Ahead Well-Known Member

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    Same problem here

    (internal death) Thu Nov 23 09:15:38 2006 [4710] error: safeopen: Invalid arguements at /scripts/SafeFile.pm line 21.
    at /scripts/SafeFile.pm line 21
    SafeFile::safeopen('GLOB(0xa4656f4)', '<', '') called at /scripts/wwwacct line 896
    safeopen: Invalid arguements at /scripts/SafeFile.pm line 21.


    I did a forced cpanel upgrade Current 75 / Centos 3.8

    Didn't work
     
  11. thehostinghut

    thehostinghut Well-Known Member

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  12. driverC

    driverC Well-Known Member

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    Same problem here too. I am using the release tree (10.9.0-RELEASE_76) on Red Hat 4.
     
    #12 driverC, Nov 22, 2006
    Last edited: Nov 22, 2006
  13. cohones

    cohones Registered

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    check to see if you have the proftpd.conf file... i really want to see some daily diffs here.
     
  14. thehostinghut

    thehostinghut Well-Known Member

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    I have that file.
     
  15. Dannyblaze

    Dannyblaze Member
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    Location:
    Gatineau, Quebec, Canada
    ..same here

    i was experiencing the same issue. was running C75 then upcp'd to R76, but still the problem persisted.
    i found that there was no proftpd.conf file so I copied and renamed proftpd.conf,v to proftpd.conf and it fixed my issue! ... very odd bug!

    i'll try going back to C75 and see if it works now with the proftpd.conf file in there.

    hope this resolves the issue for some of you folks!


    Dan
     
  16. thehostinghut

    thehostinghut Well-Known Member

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    Well I have that file so it is not missing. Does anyone have this issue when they have the proftp.conf file?
     
  17. maxime

    maxime Member

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    Hello,

    Same issue here with 10.9.0-RELEASE_76 and Current_75 on Centos 4.

    Any suggestion would be welcome.

    Thanks,

    Maxime
     
  18. driverC

    driverC Well-Known Member

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    Here is what fixed it for me:

    1) Log in to WHM and click on "FTP Configuration"
    2) Switch to ProFTPd (if you are already using ProFTPd switch to PureFTP, then switch back to ProFTPd)

    The problem did only affect my servers if they had PureFTP installed...strange but going to ProFTPd solved the problem.
     
  19. nick_phost

    nick_phost Active Member

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    well im out of ideas to try...

    I still have the error...
    (internal death) Fri Nov 24 03:06:08 2006 [444] error: safeopen: Invalid arguements at /scripts/SafeFile.pm line 21.
    at /scripts/SafeFile.pm line 21
    SafeFile::safeopen('GLOB(0xa3545f0)', '<', '') called at /scripts/wwwacct line 896
    safeopen: Invalid arguements at /scripts/SafeFile.pm line 21.
     
  20. nick_phost

    nick_phost Active Member

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    Ok, i just got done talking with the cpanel techs.

    heres how this issue was fixed,

    touch /etc/profptd.conf
    cp /etc/proftpd.conf.rpmsave /etc/proftpd.conf

    you can thank, Mike and Darren at cpanel for the quick fix.

    the sad thing is i spent 3 hours and they had it working in about 30mins:D
     
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