Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Account Creation Problem

Discussion in 'General Discussion' started by marel, Nov 22, 2006.

Page 1 of 2
  1. marel

    marel Registered

    Joined:
    May 2, 2005
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    151
    I have the following error message when I try to add another domain to Centos server.

    Has anyone any ideas or sugesstions.

    +===================================+
    | New Account Info |
    +===================================+
    | Domain: mydomain.com
    | Ip: 147.202.65.34 (n)
    | HasCgi: y
    | UserName :xxxxxx
    | PassWord: xxxxxxxx
    | CpanelMod: x2
    | HomeRoot: /home
    | Quota: 0 Meg
    | NameServer1: ns1.bizophost.com
    | NameServer2: ns2.bizophost.com
    | NameServer3:
    | NameServer4:
    | Contact Email: email@bigpond.com
    +===================================+
    Changing password for xxxxxxx
    Password for xxxxxx has been changed
    Removing Shell Access (n)
    Changing shell for xxxxxxr.
    Shell changed.
    Copying skel files from /root/cpanel3-skel/ to /home/xxxxxxxx/
    Added Entries to httpd.conf
    [a fatal error or timeout occurred while processing this directive]
    Account Creation Complete!!!


    root@server [~]# tail /usr/local/cpanel/logs/error_log
    (internal death) Wed Nov 22 22:39:14 2006 [17626] error: safeopen: Invalid arguements at /scripts/SafeFile.pm line 21.
    at /scripts/SafeFile.pm line 21
    SafeFile::safeopen('GLOB(0x96ad62c)', '<', '') called at /scripts/wwwacct line 896
    safeopen: Invalid arguements at /scripts/SafeFile.pm line 21.

    Hope someone can help.

    Marel
     
    #1 marel, Nov 22, 2006
  2. cPanelKenneth

    cPanelKenneth cPanel Development
    Staff Member

    Joined:
    Apr 7, 2006
    Messages:
    4,569
    Likes Received:
    45
    Trophy Points:
    308
    cPanel Access Level:
    Root Administrator
    Which version of cpanel are you using? I seem to recall a bug related to what you posted being fixed in a recent release.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelKenneth, Nov 22, 2006
  3. mramos

    mramos Member

    Joined:
    Dec 10, 2002
    Messages:
    24
    Likes Received:
    0
    Trophy Points:
    151
    I have the same problem here!

    Any suggestions?

    Tks.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 mramos, Nov 22, 2006
  4. mramos

    mramos Member

    Joined:
    Dec 10, 2002
    Messages:
    24
    Likes Received:
    0
    Trophy Points:
    151
    Any comments?

    WHM 10.8.0 cPanel 10.9.0-R76
    CentOS 3.8 i686 - WHM X v3.1.0

    Tks.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 mramos, Nov 22, 2006
  5. marel

    marel Registered

    Joined:
    May 2, 2005
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    151

    My cpanel version is 10.9.0 current 74. My server is set to Automatic (CURRENT tree)

    tks marel
     
    #5 marel, Nov 22, 2006
  6. cPanelKenneth

    cPanelKenneth cPanel Development
    Staff Member

    Joined:
    Apr 7, 2006
    Messages:
    4,569
    Likes Received:
    45
    Trophy Points:
    308
    cPanel Access Level:
    Root Administrator
    Update to CURRENT 75. If that does work, please open a ticket so we can take a look at it. Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #6 cPanelKenneth, Nov 22, 2006
  7. RegDCP

    RegDCP Member

    Joined:
    Mar 13, 2006
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    151
    Any help on this one?

    I have been getting the same error since the 19th.
    I have not been able to add new accounts.

    WHM 10.8.0 cPanel 10.9.0-C75
    Fedora i686 - WHM X v3.1.0

    Is it possible to "roll back" cPanel to an earlier version?

    I am using the "Current Tree". Would switching to the "Stable" or "Release" trees help?

    Reg
     
    #7 RegDCP, Nov 22, 2006
  8. marel

    marel Registered

    Joined:
    May 2, 2005
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    151
    my server updated overnight to Current 75 and still getting the same error so will open a ticket.

    Thanks for your help

    Marel
     
    #8 marel, Nov 22, 2006
  9. Bruce

    Bruce Well-Known Member

    Joined:
    Oct 4, 2001
    Messages:
    147
    Likes Received:
    0
    Trophy Points:
    316
    Have you tried doing /scripts/upcp --force
    We are running C75 without any problems
     
    #9 Bruce, Nov 22, 2006
  10. Zion Ahead

    Zion Ahead Well-Known Member

    Joined:
    Nov 10, 2006
    Messages:
    347
    Likes Received:
    0
    Trophy Points:
    166
    Same problem here

    (internal death) Thu Nov 23 09:15:38 2006 [4710] error: safeopen: Invalid arguements at /scripts/SafeFile.pm line 21.
    at /scripts/SafeFile.pm line 21
    SafeFile::safeopen('GLOB(0xa4656f4)', '<', '') called at /scripts/wwwacct line 896
    safeopen: Invalid arguements at /scripts/SafeFile.pm line 21.


    I did a forced cpanel upgrade Current 75 / Centos 3.8

    Didn't work
     
    #10 Zion Ahead, Nov 22, 2006
  11. thehostinghut

    thehostinghut Well-Known Member

    Joined:
    Jan 5, 2005
    Messages:
    232
    Likes Received:
    0
    Trophy Points:
    166
    I have the same problem also.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #11 thehostinghut, Nov 22, 2006
  12. driverC

    driverC Well-Known Member

    Joined:
    Jul 23, 2004
    Messages:
    112
    Likes Received:
    0
    Trophy Points:
    166
    Same problem here too. I am using the release tree (10.9.0-RELEASE_76) on Red Hat 4.
     
    #12 driverC, Nov 22, 2006
    Last edited: Nov 22, 2006
  13. cohones

    cohones Registered

    Joined:
    Jun 27, 2002
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    151
    check to see if you have the proftpd.conf file... i really want to see some daily diffs here.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #13 cohones, Nov 23, 2006
  14. thehostinghut

    thehostinghut Well-Known Member

    Joined:
    Jan 5, 2005
    Messages:
    232
    Likes Received:
    0
    Trophy Points:
    166
    I have that file.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #14 thehostinghut, Nov 23, 2006
  15. Dannyblaze

    Dannyblaze Member
    PartnerNOC

    Joined:
    Sep 28, 2004
    Messages:
    24
    Likes Received:
    0
    Trophy Points:
    151
    Location:
    Gatineau, Quebec, Canada
    ..same here

    i was experiencing the same issue. was running C75 then upcp'd to R76, but still the problem persisted.
    i found that there was no proftpd.conf file so I copied and renamed proftpd.conf,v to proftpd.conf and it fixed my issue! ... very odd bug!

    i'll try going back to C75 and see if it works now with the proftpd.conf file in there.

    hope this resolves the issue for some of you folks!


    Dan
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #15 Dannyblaze, Nov 23, 2006
  16. thehostinghut

    thehostinghut Well-Known Member

    Joined:
    Jan 5, 2005
    Messages:
    232
    Likes Received:
    0
    Trophy Points:
    166
    Well I have that file so it is not missing. Does anyone have this issue when they have the proftp.conf file?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #16 thehostinghut, Nov 23, 2006
  17. maxime

    maxime Member

    Joined:
    Aug 13, 2001
    Messages:
    16
    Likes Received:
    0
    Trophy Points:
    301
    Hello,

    Same issue here with 10.9.0-RELEASE_76 and Current_75 on Centos 4.

    Any suggestion would be welcome.

    Thanks,

    Maxime
     
    #17 maxime, Nov 23, 2006
  18. driverC

    driverC Well-Known Member

    Joined:
    Jul 23, 2004
    Messages:
    112
    Likes Received:
    0
    Trophy Points:
    166
    Here is what fixed it for me:

    1) Log in to WHM and click on "FTP Configuration"
    2) Switch to ProFTPd (if you are already using ProFTPd switch to PureFTP, then switch back to ProFTPd)

    The problem did only affect my servers if they had PureFTP installed...strange but going to ProFTPd solved the problem.
     
    #18 driverC, Nov 23, 2006
  19. nick_phost

    nick_phost Active Member

    Joined:
    Jun 16, 2004
    Messages:
    34
    Likes Received:
    0
    Trophy Points:
    156
    well im out of ideas to try...

    I still have the error...
    (internal death) Fri Nov 24 03:06:08 2006 [444] error: safeopen: Invalid arguements at /scripts/SafeFile.pm line 21.
    at /scripts/SafeFile.pm line 21
    SafeFile::safeopen('GLOB(0xa3545f0)', '<', '') called at /scripts/wwwacct line 896
    safeopen: Invalid arguements at /scripts/SafeFile.pm line 21.
     
    #19 nick_phost, Nov 24, 2006
  20. nick_phost

    nick_phost Active Member

    Joined:
    Jun 16, 2004
    Messages:
    34
    Likes Received:
    0
    Trophy Points:
    156
    Ok, i just got done talking with the cpanel techs.

    heres how this issue was fixed,

    touch /etc/profptd.conf
    cp /etc/proftpd.conf.rpmsave /etc/proftpd.conf

    you can thank, Mike and Darren at cpanel for the quick fix.

    the sad thing is i spent 3 hours and they had it working in about 30mins:D
     
    #20 nick_phost, Nov 24, 2006
(You must log in or sign up to post here.)
Page 1 of 2
Loading...
Similar Threads - Account Creation Problem
  1. behinam

    Reseller package not shown in creation new account

    behinam, Nov 28, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    133
    cPanelMichael
    Nov 29, 2018
  2. Brooky A

    Edit Account Creation Email

    Brooky A, Nov 28, 2018, in forum: General Discussion
    Replies:
    3
    Views:
    119
    cPanelMichael
    Nov 28, 2018
  3. bmett

    Account creation via API defaults to local mail exchanger

    bmett, Aug 6, 2018, in forum: E-mail Discussion
    Replies:
    5
    Views:
    159
    cPanelLauren
    Aug 8, 2018
  4. Remitur

    email accounts creation/deletion logging?

    Remitur, Jul 2, 2018, in forum: E-mail Discussion
    Replies:
    4
    Views:
    412
    Shood
    Sep 14, 2018
  5. IAIN Lhokseumawe

    Creating New Account Error Account Creation Status: failed

    IAIN Lhokseumawe, Jun 21, 2018, in forum: General Discussion
    Replies:
    1
    Views:
    349
    cPanelMichael
    Jun 22, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice