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Account creation problems

Discussion in 'General Discussion' started by alex.lucas, Nov 27, 2009.

  1. alex.lucas

    alex.lucas Member

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    When I try to create or import an account from another server I receive error message:

    Account Creation Status: failed (Sorry, a mysql database with the name conta already exists.)
    Transfer Error Account Restore Failed

    There is no database on server whith this account name but I receive the same error message for any account name.

    Server has:
    cPanel 11.24.5-R38506 - WHM 11.24.2 - X 3.9
    REDHAT 9 i686 standard on sol
     
  2. thewebhostingdi

    thewebhostingdi Well-Known Member

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    Please make sure that mysql database 'conta' is not created by any other account in your phpmyadmin.
     
  3. madaboutlinux

    madaboutlinux Well-Known Member

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    It's some kind of a bug I guess which I have came across but not able to recall what I did exactly. You should better place a ticket to cPanel and have them check.
     
  4. SMG

    SMG Member

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    In case this comes back, since I've seen it a few times lately ... usually this occurs if your mysqladmin is broken. Try running mysqladmin proc in shell and see if it gives you any errors like broken libraries. If it does, then that's the issue.
     
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