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Account Creation Status: failed (Sorry, a passwd entry for that username already exists.)

Discussion in 'General Discussion' started by hamed5034, Dec 1, 2013.

  1. hamed5034

    hamed5034 Member

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    Hello,

    I want to transfer an account from a cPanel server to another one.
    I am seeing this error:
    Account Creation Status: failed (Sorry, a passwd entry for that username already exists.)

    what should I do?

    Regards
    Hamed
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    It looks like an account with that username already exists on the destination server. Try using a different username in the "Local Username" field when transferring the account. Or, terminate/modify the existing username on the destination server.

    Thank you.
     
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