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Account Creation Status: failed (Sorry, that username is reserved.)

Discussion in 'General Discussion' started by nici, Nov 9, 2009.

  1. nici

    nici Member

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    Issue creating account with 'test' in the domain name or username. I have legit domains like 'testforsuccess.com'. Is there a way, i can remove 'test' and 'demo' from the reserved list of cpanel.

    Thanks,

    Nici S.
     
  2. thewebhostingdi

    thewebhostingdi Well-Known Member

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    If you have created the test domain then kindly remove the account from the WHM --> Terminate an Account --> Select the domain name and click on Teminate button.

    However, if you do not want to remove the domain and if the username are same then kindly change the username by modifying the account and have a try.
     
  3. nici

    nici Member

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    Thanks for the reply but that is not what I am after. I want to remove 'test' from the reserved username list that means I should be able to create domains with the username 'test*'

    Thanks,

    Nici S
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Or setup domains with a different username. I doubt the word test or demo is blocked in a domainname itself, only the username that you're trying to use with it. I'm just guessing of course.
     
  5. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
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    A username may contain the word "test" provided it is not at the beginning.
     
  6. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
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    To clarify, reserved usernames apply only to the user name used for account creation and does not affect the domain name.
     
    #6 cPanelDon, Nov 10, 2009
    Last edited: Nov 10, 2009
  7. robb3369

    robb3369 Well-Known Member

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    We have a domain that we use for testing and software demos called test-demo.net... We had the EXACT same issue, we had to change the username to tstdmont... So you are not alone...
     
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