Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Account Creation Status: failed

Discussion in 'General Discussion' started by Pedro Javier Lara, Dec 22, 2017.

  1. Pedro Javier Lara

    Pedro Javier Lara Registered

    Joined:
    Dec 22, 2017
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Panama
    cPanel Access Level:
    Reseller Owner
    Hi, i need help

    WHM Says:

    "Account Creation Status: failed

    (XID 6th2q4) The domain “mydomain.com” already exists in the Apache configuration."

    Before i have this domain in mi reseller, but, was cancelled... many times later, i purchase the domain again, and today has create the hosting account in my reseller new. And say this message.

    Sorry my engilsh its not so good.

    I need help!! Please
     
  2. HostingH

    HostingH Well-Known Member

    Joined:
    Jan 13, 2008
    Messages:
    114
    Likes Received:
    15
    Trophy Points:
    68
    cPanel Access Level:
    Root Administrator
    It seems account is already exist so please try to terminate the account on shell or through whm.
     
  3. tank

    tank Well-Known Member

    Joined:
    Apr 12, 2011
    Messages:
    253
    Likes Received:
    0
    Trophy Points:
    66
    Location:
    Chicago, IL
    cPanel Access Level:
    Root Administrator
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    41,455
    Likes Received:
    1,608
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello,

    The previous post is correct. If you don't see the domain name added to an existing account as an alias or addon domain name, then you should contact your reseller hosting provider to have them verify if the domain name exists as part of an account that you no longer have access to.

    Thank you.
     
Loading...

Share This Page