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Account exists as individual Cpanel, but does not show up in WHM

Discussion in 'General Discussion' started by tabuladze, Jun 6, 2006.

  1. tabuladze

    tabuladze Member

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    We have one account that we can log into its individual Cpanel. It is a reseller account, and for some reason it does not show up in resellers WHM. Anyone know what is causing this problem?

    Thanks in advance.

    T.
     
  2. dgbaker

    dgbaker Well-Known Member
    PartnerNOC

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    Generally this is because the entries are missing from /etc/trueuserdomains check that file to ensure the account info is in there.
     
  3. tabuladze

    tabuladze Member

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    Thank you so much.

    It worked.

    T.
     
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