Account level filtering does not work.

nthkmf

Member
Jul 6, 2015
5
2
3
Vietnam
cPanel Access Level
Website Owner
Hi bro,

I tried the help from my hosting providers but fail. My deadline is coming so I'm here to ask for the solution. I appreciate all the help <3, before asking here, I tried many times to deal with Account level filtering and search for this feature but I cannot found anything so I post here my problem:

I want to prevent my user from sending email outside. I just allow my [email protected] sends email to my two specified domains like mydomain.com and myseconddomain.com.

I've tried this:

From equals [email protected] and
Any recipients does not contains
mydomain.com
Action: Discard the message

But fail. Please help me. I'm working with Cpanel X (X3). Thank you very much!
Triet Hoc from Vietnam.
 

24x7ss

Well-Known Member
Sep 30, 2014
272
17
68
India
cPanel Access Level
Root Administrator
Twitter
Hello,

Account Level Filtering works for incoming mails only. This interface allows you to configure how your server filters all of the email that your domains' email accounts receive. These filters do not work for outgoing emails. I would suggest you to create a ACL and block the users from sending emails in exim.
 
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nthkmf

Member
Jul 6, 2015
5
2
3
Vietnam
cPanel Access Level
Website Owner
Hello,

Account Level Filtering works for incoming mails only. This interface allows you to configure how your server filters all of the email that your domains' email accounts receive. These filters do not work for outgoing emails. I would suggest you to create a ACL and block the users from sending emails in exim.
Thank you very much for your help, 24x7ss! I don't know what happens with my hosting provider because they ask me test the rule they create with account level filtering all the time. You're my savior! I will search how to create a ACL and block the users from sending emails in exim and in case I cannot find out, please help me! Again, thanks and have a nice day!
 

nthkmf

Member
Jul 6, 2015
5
2
3
Vietnam
cPanel Access Level
Website Owner
Hello,

Account Level Filtering works for incoming mails only. This interface allows you to configure how your server filters all of the email that your domains' email accounts receive. These filters do not work for outgoing emails. I would suggest you to create a ACL and block the users from sending emails in exim.
Sorry for my bad, Can you show me how or any link that have a completely guide for this? Thank you very much!
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Hello :)

You won't be able to implement custom Exim rules without root access to the server. You could contact your hosting provider and ask them to setup such a rule.

Thank you.
 
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