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account missing

Discussion in 'General Discussion' started by efburgos, May 24, 2007.

  1. efburgos

    efburgos Member

    May 18, 2004
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    hello, i need a little help, i have an account in my server but i can't see from WHM, the account is working well, the web is OK, but i can't modify anything from WHM, is there any way to search this account to make visible from WHM without deleting from SSH?
  2. WhmSonic

    WhmSonic Well-Known Member

    Mar 19, 2007
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    DNS and userdomains confision cause this problem you can solve this problem by follow this way:

    This command will result some dns errors, and it will say someting like this dns already in another username file.

    Then what you do open the file
    pico /var/cpanel/users/username
    find the problem domain or dns entry and remove it save the file. Thats it then try use /scripts/updateuserdomains again lets see if any dns error return again about your lost domain do same actions again. If not you can see your domain on the whm list now.

    If you cant solve this problem contact me on msn i will help more. My msn below in my sig.
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 WhmSonic, May 24, 2007
    Last edited: May 24, 2007

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