danningt

Registered
Feb 29, 2012
2
0
51
cPanel Access Level
Website Owner
I have the same problem today. except the account copying was successfully completed. But still the same error message was there. I tried to reinstall XSLoader.pm, SSLeay.pm, rebuilt rpm database, server reboot, nothing helps.
Can anyone shed some lights here? TIA
 
Last edited:

danningt

Registered
Feb 29, 2012
2
0
51
cPanel Access Level
Website Owner
Re: account transfer blocked from old hosting provider?

To all those having the same problem.
cPanel expert found the cause. It's a minor bug.
The maintainer for Net::SSLeay on cpan broke it.
For temp relief you will need to force-install a back version, 1.42
This minor bug might fix itself after several uploads. And it might be addressed in future updates.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,254
463
Hello :)

A patch has been developed to resolve this issue without using a previous version of Net::SSLeay. For reference, the internal case number is 57778. You can monitor the Change Log to determine when it has been implemented:

cPanel & WHM 11.32 Change Log

Thank you.
 

cPanelDavidG

Technical Product Specialist
Nov 29, 2006
11,212
13
313
Houston, TX
cPanel Access Level
Root Administrator
Hello :)

A patch has been developed to resolve this issue without using a previous version of Net::SSLeay. For reference, the internal case number is 57778. You can monitor the Change Log to determine when it has been implemented:

cPanel & WHM 11.32 Change Log

Thank you.
Case 57778 has been resolved in versions 11.32.2.0 (which is now propagating) and later.