The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Account not backed up

Discussion in 'Data Protection' started by joako, Jun 13, 2016.

Tags:
  1. joako

    joako Well-Known Member

    Joined:
    Aug 7, 2003
    Messages:
    97
    Likes Received:
    2
    Trophy Points:
    8
    I noticed an account was not being backed up. I notice backup was off for the domain. I turned it back on but it's still not getting backed up. How can I make sure it works?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello,

    Could you elaborate on how you enabled backups, and the steps you are taking to reproduce the issue?

    Thank you.
     
  3. joako

    joako Well-Known Member

    Joined:
    Aug 7, 2003
    Messages:
    97
    Likes Received:
    2
    Trophy Points:
    8
    It seems like the default option for the backups is not to backup an account. Is there any way to make the backups by default backup all accounts, and only exclude those manually toggled off?
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,854
    Likes Received:
    676
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Could you verify how you were able to reproduce that behavior? Backups should enable by default for accounts created after global backups are enabled for accounts from Web Host Manager.

    Thank you.
     
Loading...

Share This Page