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Account not backed up

Discussion in 'Data Protection' started by joako, Jun 13, 2016.

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  1. joako

    joako Well-Known Member

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    I noticed an account was not being backed up. I notice backup was off for the domain. I turned it back on but it's still not getting backed up. How can I make sure it works?
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Could you elaborate on how you enabled backups, and the steps you are taking to reproduce the issue?

    Thank you.
     
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  3. joako

    joako Well-Known Member

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    It seems like the default option for the backups is not to backup an account. Is there any way to make the backups by default backup all accounts, and only exclude those manually toggled off?
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Could you verify how you were able to reproduce that behavior? Backups should enable by default for accounts created after global backups are enabled for accounts from Web Host Manager.

    Thank you.
     
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