Account Not Displayed in List Accounts

friv

Registered
Dec 14, 2018
3
0
1
Serbia
cPanel Access Level
Website Owner
I type List and i see other my domains,but i can't find that domain name which i need. In this case somehow i can't see domain in List accounts in WHM and i can't see it in cpanel too. Summary is: Domain is online and i can only have access to admin panel of WP. But is spoky to i not see my domain in WHM list accounts. Domain is up 1 year and 3 months, and this is hard time for me because i not have access to cpanel and access to files. I don't know did i am hacked or what. Btw i read this two articles, but i can't understand it.
interserver.net/tips/kb/cpanel-accounts-missing-on-whm-list-accounts/
serversitters.com/missing-account-on-the-list-accounts-in-the-whm-on-a-cpanel-server.html

Maybe is there something with SSH entry or i must rebuild Apache.But i need some correct guide how to solve this problem. Thanks
 
Last edited by a moderator:

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,304
1,250
313
Houston
Hello @friv

Can you also try running the following:
Code:
/scripts/updateuserdomains
/scripts/updateuserdatacache
mv /etc/apache2/conf/httpd.conf{,.back}
/scripts/rebuildhttpdconf
and let us know if the domains remain missing?

Thanks!