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Account quota over by 75 MBs in WHM

Discussion in 'General Discussion' started by Jeff75, Feb 4, 2005.

  1. Jeff75

    Jeff75 Well-Known Member

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    I have an account that WHM is showing is over their quota by 52 MBs. I ran du -sh /home/login/ and according to this they are only using 394 MBs. They don't have any MySQL databases and I tried running /scripts/fixquotas and it didn't change anything.

    Does anybody know how to fix this?
     
  2. FreedomNet

    FreedomNet Active Member

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    Urchin thei culprit

    Not sure if you have Urchin stats but this is the usual culprit for us. It uses a ton of space in the /tmp directory. The easiest way to find it is go into cPanmel for hte account and click on "Disk Usage"
     
  3. Jeff75

    Jeff75 Well-Known Member

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    I'm running Urchin but separate from cPanel as cPanel's set up gives Urchin reports for subdomains and I only give them for the main domain as it is expensive. This account also doesn't have Urchin so I don't think Urchin is the problem for them. I checked the tmp directory and it's using 7 MBs.
     
  4. plake

    plake Active Member

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    do you backup locally or via ftp, its possible that when the backup script ran through that there are still files in /home/cpbackuptmp (location may vary)

    This has happened to me after a failed backup and bumped people over quota, deleting the entire backup temp directory will not hurt anything either...
     
  5. bigj

    bigj Well-Known Member

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    If you have more filesystems than just / then I would run 'repquota -a' from a shell. This will dump all the quotas and usage for every user in every filesystem. Heck, I think 'quota -v <username> will do the same thing as repquota but it will add it all up for you. The reason I suggest using repquota is that it will break down usage by filesystem.

    bigj
     
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