Account RESTORE problem

xanubi

Well-Known Member
Jun 28, 2006
86
2
158
I'm using the latest edge cpanel, 11.33.0 (build 25).

When i try restore an account, the MYSQL databases are restore, but totally empty. In the mysql section when cpanel is restoring many errors are out.

Can anyone help please?

What i do:


1) go to https://CPANE_SERVER_IP:2087
2) Restore Backups
3) Daily
4) choosed ACCOUNT_USERNAME and tick boxes:
- Restore MySQL Databases
- Overwrite Same Named MySQL Databases
5) clicked Start Restore
6) tick boxes
- Overwrite USERNAME_joomla owned by USERNAME
- Overwrite USERNAME_moodle owned by USERNAME
- Overwrite USERNAME_biblioteca owned by USERNAME

And the error is obvious.
==================================
DBD::mysql::db do failed: Can't find any matching row in the user table at /usr/local/cpanel/Cpanel/Mysql.pm line
1168.DBD::mysql::db do failed: Can't find any matching row in the user table at /usr/local/cpanel/Cpanel/Mysql.pm line
1168.DBD::mysql::db do failed: Can't find any matching row in the user table at /usr/local/cpanel/Cpanel/Mysql.pm line
1168.DBD::mysql::db do failed: Can't find any matching row in the user table at /usr/local/cpanel/Cpanel/Mysql.pm line
1168.Restoration of MySQL database (rcube_USERNAME_tQeOEgsjwwWJquJl) failed with error: Execution of /usr/bin/mysql -
-defaults-file=/home/USERNAME/._.work.8x6LWMZKnKVfhrpk -B -A --force rcube_USERNAME_tQeOEgsjwwWJquJl exited with
value: 255
==================================

This server is "CLOUDLINUX 6.3 x86_64 standard – WHM 11.33.0 (build 25)"