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Account RESTORE problem

Discussion in 'General Discussion' started by xanubi, Oct 11, 2012.

  1. xanubi

    xanubi Well-Known Member

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    I'm using the latest edge cpanel, 11.33.0 (build 25).

    When i try restore an account, the MYSQL databases are restore, but totally empty. In the mysql section when cpanel is restoring many errors are out.

    Can anyone help please?

    What i do:


    1) go to https://CPANE_SERVER_IP:2087
    2) Restore Backups
    3) Daily
    4) choosed ACCOUNT_USERNAME and tick boxes:
    - Restore MySQL Databases
    - Overwrite Same Named MySQL Databases
    5) clicked Start Restore
    6) tick boxes
    - Overwrite USERNAME_joomla owned by USERNAME
    - Overwrite USERNAME_moodle owned by USERNAME
    - Overwrite USERNAME_biblioteca owned by USERNAME

    And the error is obvious.
    ==================================
    DBD::mysql::db do failed: Can't find any matching row in the user table at /usr/local/cpanel/Cpanel/Mysql.pm line
    1168.DBD::mysql::db do failed: Can't find any matching row in the user table at /usr/local/cpanel/Cpanel/Mysql.pm line
    1168.DBD::mysql::db do failed: Can't find any matching row in the user table at /usr/local/cpanel/Cpanel/Mysql.pm line
    1168.DBD::mysql::db do failed: Can't find any matching row in the user table at /usr/local/cpanel/Cpanel/Mysql.pm line
    1168.Restoration of MySQL database (rcube_USERNAME_tQeOEgsjwwWJquJl) failed with error: Execution of /usr/bin/mysql -
    -defaults-file=/home/USERNAME/._.work.8x6LWMZKnKVfhrpk -B -A --force rcube_USERNAME_tQeOEgsjwwWJquJl exited with
    value: 255
    ==================================

    This server is "CLOUDLINUX 6.3 x86_64 standard – WHM 11.33.0 (build 25)"
     
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