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account showing data of another account

Discussion in 'General Discussion' started by pakistan, Mar 31, 2015.

  1. pakistan

    pakistan Member

    Joined:
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    Hi,

    I created a new account from my WHM but when I opened the website I noticed its showing data of another account which was created long time ago. There is no file in new account but its still showing data of an account. Never seen this issue before.

    Please help!
     
    #1 pakistan, Mar 31, 2015
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Twitter:
    Hello,

    Are you accessing the website through the domain name or it's IP address? Have you pointed the domain name to name servers associated with your cPanel server?

    Thank you.
     
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    #2 cPanelMichael, Apr 7, 2015
  3. pakistan

    pakistan Member

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    1. accessing using domain name
    2. yes name servers are already pointed.

    thank you
     
    #3 pakistan, May 6, 2015
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Twitter:
    Hello,

    Try rebuilding the Apache configuration file via:

    Code:
    /scripts/rebuildhttpdconf
    Also, ensure the domain name resolves to the same IP address that it's assigned to in WHM.

    Thank you.
     
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    #4 cPanelMichael, May 7, 2015
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