Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

account showing data of another account

Discussion in 'General Discussion' started by pakistan, Mar 31, 2015.

  1. pakistan

    pakistan Member

    Joined:
    Feb 5, 2015
    Messages:
    13
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Pakistan
    cPanel Access Level:
    Root Administrator
    Hi,

    I created a new account from my WHM but when I opened the website I noticed its showing data of another account which was created long time ago. There is no file in new account but its still showing data of an account. Never seen this issue before.

    Please help!
     
    #1 pakistan, Mar 31, 2015
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    46,703
    Likes Received:
    2,088
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Are you accessing the website through the domain name or it's IP address? Have you pointed the domain name to name servers associated with your cPanel server?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Apr 7, 2015
  3. pakistan

    pakistan Member

    Joined:
    Feb 5, 2015
    Messages:
    13
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Pakistan
    cPanel Access Level:
    Root Administrator
    1. accessing using domain name
    2. yes name servers are already pointed.

    thank you
     
    #3 pakistan, May 6, 2015
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    46,703
    Likes Received:
    2,088
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Try rebuilding the Apache configuration file via:

    Code:
    /scripts/rebuildhttpdconf
    Also, ensure the domain name resolves to the same IP address that it's assigned to in WHM.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelMichael, May 7, 2015
(You must log in or sign up to post here.)
Loading...
Similar Threads - account showing data
  1. DarkxPunk

    In Progress [CPANEL-26448] Default Email Account Showing Incorrect Usage

    DarkxPunk, Mar 13, 2019, in forum: E-mail Discussion
    Replies:
    20
    Views:
    1,094
    Anthony Chua
    Mar 26, 2019
  2. Fractality

    Accounts owned by reseller not showing in their WHM

    Fractality, Jan 8, 2019, in forum: General Discussion
    Replies:
    1
    Views:
    188
    cPanelMichael
    Jan 9, 2019
  3. Fractality

    SOLVED Directory Privacy Not Showing for cPanel accounts owned by resellers

    Fractality, Jan 4, 2019, in forum: User Experience
    Replies:
    2
    Views:
    310
    Fractality
    Jan 4, 2019
  4. mydefaultusername

    Account showing cPanel default web page instead of website

    mydefaultusername, Jun 27, 2018, in forum: General Discussion
    Replies:
    10
    Views:
    2,460
    cPanelMichael
    Jul 12, 2018
  5. Loneweaver

    SOLVED Track Delivery showing another account's logs

    Loneweaver, Jun 14, 2018, in forum: E-mail Discussion
    Replies:
    1
    Views:
    221
    cPanelMichael
    Jun 14, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice