Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Account suspended but it doesnt exist??

Discussion in 'General Discussion' started by Chriz1977, Jan 5, 2007.

  1. Chriz1977

    Chriz1977 Well-Known Member

    Joined:
    Sep 18, 2006
    Messages:
    191
    Likes Received:
    0
    Trophy Points:
    166
    Hi

    I have a server - myserver.net. I want to create an account for myserver.net but I cant as the DNS record exists. when I go to www.myserver.net i get a suspended page. How can this be when the account for that domain doesnt exist? Ive checked the nameservers and they point to myserver.net. I dont want to delete the DNS record as it will cause problems. How can I create this account without removiong the DNS and why do i get the suspended page when the account doesnt exist in the first place?

    Cheers
    Chriz
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  2. tweakservers

    tweakservers Well-Known Member

    Joined:
    Mar 30, 2006
    Messages:
    379
    Likes Received:
    0
    Trophy Points:
    166
    change your server hostname to something else and readd the DNS via the WHM for your server hostname. Delete the DNS zone of myserver.net and recreate the account in WHM, there will be 1-2 minutes of downtime for your myserver.net
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice