WorkinOnIt

Well-Known Member
Aug 3, 2016
195
28
28
UK
cPanel Access Level
Root Administrator
Hi team

I have a simple question that I don't seem to be able to find the answer for;

When you suspend a user's account in WHM > Manage Account Suspension - does the user receive an email notification? Of course I know root / reseller does and that can be adjusted via Contact Manager - but I couldn't find any reference as to whether the user also receives notification (by user - I mean the contact email address entered for the domain as shown on e.g. List Accounts page in WHM)?

On this page, there is no clarification on this :

What Happens When You Suspend an Account - cPanel Knowledge Base - cPanel Documentation (perhaps clarification could be added).

I sometimes have an admin need to briefly suspend or briefly un-suspend a users account - but I don't always want to send notification to the user.

Thanks for the clarification.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,205
363
Hello,

Individual account owners are not sent an email notification when their account is suspended. Feel free to open a feature request if you'd like to see this functionality added to the product.

Thank you.