Account Suspention removed htaccess file

section31

Active Member
Sep 3, 2003
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San Antonio
So I just had my first account automatically suspended for using too much bandwidth and when I unsuspended the account from whm and increased their quota I noticed that their htaccess file was gone? Is this normal? Is there any way to prevent this from happening again? I had to restore it from a repository.
 

cPanelDon

cPanel Quality Assurance Analyst
Staff member
Nov 5, 2008
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Houston, Texas, U.S.A.
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DataCenter Provider
Twitter
Well that would make sense but that didn't happen to me. It deleted it on my end.
Did the user account exceed both the disk quota and the bandwidth limit, or was only the bandwidth limit exceeded (while staying well within the disk quota)?
 

cPanelKenneth

cPanel Development
Staff member
Apr 7, 2006
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Root Administrator
It only exceeded bandwidth.
Suspension for excessive bandwidth doesn't modify the users .htaccess. There is a current deficiency where using the the 'unsuspend an account' function removes the .htaccess file in the user's public_html directory.