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Account Suspention removed htaccess file

Discussion in 'General Discussion' started by section31, Jan 28, 2010.

  1. section31

    section31 Active Member

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    So I just had my first account automatically suspended for using too much bandwidth and when I unsuspended the account from whm and increased their quota I noticed that their htaccess file was gone? Is this normal? Is there any way to prevent this from happening again? I had to restore it from a repository.
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    IIRC, the .htaccess is renamed to .htaccess.suspend and a new one put in it's place.
     
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  3. section31

    section31 Active Member

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    Well that would make sense but that didn't happen to me. It deleted it on my end.
     
  4. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
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    Did the user account exceed both the disk quota and the bandwidth limit, or was only the bandwidth limit exceeded (while staying well within the disk quota)?
     
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  5. section31

    section31 Active Member

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    It only exceeded bandwidth.
     
  6. cPanelKenneth

    cPanelKenneth cPanel Development
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    Suspension for excessive bandwidth doesn't modify the users .htaccess. There is a current deficiency where using the the 'unsuspend an account' function removes the .htaccess file in the user's public_html directory.
     
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