The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

account transfer bug ftp user logins fail

Discussion in 'General Discussion' started by wolfy, May 22, 2008.

  1. wolfy

    wolfy Well-Known Member

    Joined:
    Jul 20, 2005
    Messages:
    45
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Canada
    durring transfer of an account from one server to another via root password method, child ftp user account login data seems to become corrupted or missing.

    changing password for account does not resolve the issue.

    account must be deleted and recreated at ftp manager area in cpanel to correct the issue.

    cpanel ftp login seems to be unaffected. only ftp users such as subuser@mydomain.com are affected.

    both servers run WHM 11.15.0 cPanel 11.18.6-R24654
    CENTOS Enterprise 4.6 i686 on standard - WHM X v3.1.0

    source server has mysql 4, target server runs mysql5.

    anyone else have any similar issues?
     
    #1 wolfy, May 22, 2008
    Last edited: May 22, 2008
  2. DaveUsedToWorkHere

    DaveUsedToWorkHere Well-Known Member

    Joined:
    Dec 28, 2001
    Messages:
    689
    Likes Received:
    1
    Trophy Points:
    18
    Please send in a support request so we can take a look and fix anything that's broken.
     
  3. wolfy

    wolfy Well-Known Member

    Joined:
    Jul 20, 2005
    Messages:
    45
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Canada
    ok i found out why this is happening, when cpanel transferrs accounts, it does not update htaccess files or any other script installs (fantastico or not) also it breaks frontpage fuction authentication and a bunch of other things im sure.

    reproduce error:

    1. create site dom1.com on partition /home3
    2 transfer site dom1.com to another server onto a different partition like /home2 for instance.

    note: it is assumed there are several ftp/mail accounts created on dom1.com to be transferred to the new server and partition

    all htaccess files will still contain references to /home3 when they should all point to the new partition /home2

    I hope this is fixed soon. alot of websites broken now :(
     
    #3 wolfy, May 24, 2008
    Last edited: May 25, 2008
  4. wolfy

    wolfy Well-Known Member

    Joined:
    Jul 20, 2005
    Messages:
    45
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Canada
    haveing same problem with stats configuration files too. :(
     
  5. wolfy

    wolfy Well-Known Member

    Joined:
    Jul 20, 2005
    Messages:
    45
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Canada
    this is a list of files affected that i could find so far:

    /[PARTITON]/[USER]/tmp/awstats/awstats.[DOMAINNAME].conf
    /[PARTITON]/[USER]/public_html/_vti_*/*.cnf
    /[PARTITON]/[USER]/public_html/*/.ht*
    /[PARTITON]/[USER]/etc/[DOMAINNAME]/passwd,v
    /[PARTITON]/[USER]/tmp/webalizerftp/usage_*.html
    /[PARTITON]/[USER]/tmp/awstats/awstats*.[DOMAINNAME].txt

    possably more, I will post them here if i notice any. :)

    and a large number of cached files, config files for several different CMS instalations created by fantastico or some other part of cpanel script addon system
     
    #5 wolfy, May 25, 2008
    Last edited: May 25, 2008
  6. cPanelNick

    cPanelNick Administrator
    Staff Member

    Joined:
    Mar 9, 2015
    Messages:
    3,426
    Likes Received:
    2
    Trophy Points:
    38
    cPanel Access Level:
    DataCenter Provider
    A feature to symlink to the old path will be added in 11.23 - 24833+ (you must have this build on both ends of the transfer)
     
  7. wolfy

    wolfy Well-Known Member

    Joined:
    Jul 20, 2005
    Messages:
    45
    Likes Received:
    0
    Trophy Points:
    6
    Location:
    Canada
    ok i tried transferring an account again after updating, now passwd,v file gets changed from using /home3/ to /home/ when it should be /home2/ ... whats goin on with this?
     
    #7 wolfy, May 25, 2008
    Last edited: May 25, 2008
Loading...

Share This Page