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Account transfer failing

Discussion in 'General Discussion' started by apc1, May 31, 2005.

  1. apc1

    apc1 Well-Known Member

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    Hello,

    We have never had any issues transferring accounts from other cPanel based servers before, but now whenever we transfer an account it fails with:

    UNLINKED
    Checksum Matches!
    pkgacctfile is: /home/cpmove-account_name.account.gz
    MOVE IS GOOD!
    Extracting tarball....Done
    cpmove- prefix is missing, but non prefixed directory exists.. cpmove- prefix discarded
    Extracting Domain....Done
    Sorry, the copy failed. Unable to find the cpanel user file. Is the archive missing (cwd: /home loaded account_name/cp/account_name)?
    Extract Failed
    Invalid Account


    Any ideas please?

    Thank you!
     
  2. manokiss

    manokiss Well-Known Member

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    try doing a manual move....

    /scrtipts/pkgacct username

    then scp to the other server and

    /scripts/restorepkg username
     
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