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Account Transfer Problem

Discussion in 'General Discussion' started by CoolMike, Sep 20, 2006.

  1. CoolMike

    CoolMike Well-Known Member

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    Hi

    I would like to transfer an account from one server to another server. I tried it with many different accounts and always get the same error message:

    [qoute]
    Remote file is: /home/cpmove-user1-split/cpmove-user1.tar.gz.part1
    Copying account package file......Done
    Verifying tarball checksum.....md5sum: /home/cpmove-user1.tar.gz.part1: No such file or directory
    Transfer Error
    Checksum Failed.. The filecopy had a problem!
    Expected Checksum [766569554e59645dd7b46c75c365d2c4]
    Actual Checksum []
    [/quote]

    I think there is a problem in the transfer script, because it use the md5sum command on the wrong directory. it checks /home/cpmove-user1.tar.gz.part1, but the file is in here:

    /home/cpmove-user1-split/cpmove-user1.tar.gz.part1

    Is this a common problem/bug, or how can I fix this?

    Michael
     
  2. webignition

    webignition Well-Known Member

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    I've previously transferred accounts in the same way, i.e. ones where the tar was split, and didn't encounter any problems. The last time I did so was a few months ago and it would seem odd that a bug has since been introduced, however that is the nature of bugs.

    What version of WHM/cPanel are you running? Perhaps updating to a more recent version will sort things out.

    If that's not an option, I'd suggest contacting cPanel support to find out if it's a known bug and to find out if there's a fix/patch they can apply.

    Lastly, I've never encountered any geninue checksum failures when transferring accounts and so I'd reckon that the chance of such an error occurring is quite small.

    If you feel confident enough in trusting that the backups aren't being corrupted during transfer, you could risk commenting out the checksum check in the transfer script as a last resort. It's hardly ideal, but if you're willing to risk that data won't get corrupted, it would certainly work as a temporary workaround if the transfers are urgent.
     
  3. nrm

    nrm Member
    PartnerNOC

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    I fix this bug!!! When i see my /root/.bashrc on source server i saw same command from previous admin (example echo "hello" or w or last etc) when i edit file and delete this commands, bug is fixed!

    P.S. Sorry for my bad english ( i don't speak, but i can read and understand :) )

    Good Luck!
     
  4. gconkie

    gconkie Registered

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    Transfers

    Hello

    I am getting the same checksum issue when transferring small accounts. Larger accounts that are split across more than 1 file transfer no problem.

    Can someone please provide more information on the resolution to this - Im afraid I do not fully understand the solution posted above.

    Many thanks
     
  5. mpkapadia

    mpkapadia Active Member

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    I am also facing the exact same problem. Can someone help how to fix thix
     
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