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Account Transfer Problems

Discussion in 'General Discussion' started by umek, Oct 20, 2005.

  1. umek

    umek Registered

    Oct 20, 2005
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    hi guys,

    So I had a domain which was on my maindomain account. This subdomain had another subdomain in it.

    I decided that it was time to shift this domain from my main account to a new account via WHM. A problem poped up because when I deleted my add on domain on the main account cpanel I forgot to delete its subdomain.

    So I created the new account with WHM, and in the new account's cpanel I've created the same subdomain which I forgot to delete from my main domain. This resulted that the subdomain on the new account became a direct link to the old subdomain in my main account.

    The thing is that from my main account's cpanel I cannot delete the subdomain which I forgot to delete in the first place. Also I cannot change any settings in the new account's cpanel as regards the new subdomain.

    I was thinking of:
    1. deleting the new account
    2. re-enter the domain as an Add on domain in my main account
    3. deleting the subdomain from the main account's cpanel
    4. deleting the add on domain from main account
    5. re-creating the account of the new domain via whm
    6. adding the subdomain in the cpanel of the new account

    any suggestions pls?

    10x ian
    #1 umek, Oct 20, 2005
    Last edited: Oct 20, 2005

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