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Account xfer Failure

Discussion in 'General Discussion' started by mmoyer, Jun 21, 2006.

  1. mmoyer

    mmoyer Member

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    I'm doing an Account Transfer via "Copy an account from another server".

    Here is the log:
    Packaging the account...

    pkgacct started.
    pkgacct version 4.1 - running with uid 0
    using time::hires for speedups
    We will be splitting the archive!!
    Copying Reseller Config...Done
    Copying SSL Certificates, CSRS, and Keys...Done
    Copying Mail files....Done
    Copying frontpage files....Done
    Copying proftpd file....Done
    Copying www logs.............
    ...............
    ...............
    ...............
    ...............
    ...............
    ...............
    ...............
    ...............
    ...............
    Done
    Grabbing mysql dbs............
    ...............
    ...............
    ...............
    ...............
    ...............
    ...............
    ...............
    Done
    Grabbing mysql privs...Done
    Grabbing PostgreSQL databases............
    psql: could not connect to server: Connection refused
    Is the server running locally and accepting
    connections on Unix domain socket "/tmp/.s.PGSQL.5432"?
    psql: could not connect to server: Connection refused
    Is the server running locally and accepting
    connections on Unix domain socket "/tmp/.s.PGSQL.5432"?
    Done
    Grabbing PostgreSQL privileges...psql: could not connect to server: Connection refused
    Is the server running locally and accepting
    connections on Unix domain socket "/tmp/.s.PGSQL.5432"?
    psql: could not connect to server: Connection refused
    Is the server running locally and accepting
    connections on Unix domain socket "/tmp/.s.PGSQL.5432"?
    Done
    Copying mailman lists....Done
    Timeout ...
    (internal death) Wed Jun 21 11:48:52 2006 [31162] error: Died at whostmgr/bin/whostmgr2.pl line 5308, line 84.
    main::__ANON__('ALRM') called at whostmgr/bin/whostmgr2.pl line 5319
    eval {...} called at whostmgr/bin/whostmgr2.pl line 5304
    main::sshsession('Packaging the account', '***********', '/scripts/pkgacct mcgamers "" --split', 0, '/scripts/sshcontrol', '--ctl', 'ssh', '--user', ...) called at whostmgr/bin/whostmgr2.pl line 19864
    main::remoteexec('txt', 'Packaging the account', 'password', '**********', 'user', 'root', 'port', 22, ...) called at whostmgr/bin/whostmgr2.pl line 3664
    main::copyacct() called at whostmgr/bin/whostmgr2.pl line 479
    [a fatal error or timeout occurred while processing this directive]

    ----------------

    Things to note: I do not run PostgreSQL so that's the reason for that error, but I don't see that as a problem. I've deleted the created cpmove files, and tried again same failure.

    Anyone have any suggestions?

    Running:
    WHM 10.8.0 cPanel 10.8.2-R119
    RedHat Enterprise 4 i686 - WHM X v3.1.0

    The old server is running the identical WHM/cPanel release however it is a RHE 3 box.
     
  2. mmoyer

    mmoyer Member

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    No one recognizes this WHM error?
     
  3. slmsoft

    slmsoft Member

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    We are having the same issue, but when we try from a different cpanel server, it seems ok.

    I guess this is nothing to do with cpanel but a network problem between the servers
     
  4. Sash

    Sash Well-Known Member

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    We're experiencing the same problem. It doesn't matter what server we attempt to perform the transfer to.

    Does anyone have a fix for this problem?

    Thanks,
    Mike
     
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