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accounts created manually in shell, how to get into cPanel?

Discussion in 'General Discussion' started by mbay2002, May 14, 2018.

  1. mbay2002

    mbay2002 Registered

    May 14, 2018
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    Root Administrator
    Hi -
    I inherited a VPS running CentOS 6.9 that had user accounts created manually in the shell, and also had Virtual Hosts configured in the shell.

    So, the accounts and Virtual Hosts do not show up in WHM / cPanel. In fact, the only way I can access WHM is by following the instructions here:

    and, I had to create a new user account in order to use cPanel.

    How can I get these existing accounts and Virtual Hosts to be "seen" by WHM / cPanel?
    #1 mbay2002, May 14, 2018
    Last edited by a moderator: May 14, 2018
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    Hello @mbay2002,

    We don't support installing cPanel & WHM on top of an existing server. Anything that was configured prior to the cPanel & WHM installation will need to be backed up and removed so you can setup accounts using the "Create A New Account" feature in Web Host Manager. This will ensure the required configuration files are populated with correct entries.

    Thank you.
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