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Accounts disappearing

Discussion in 'General Discussion' started by cix, Jul 27, 2007.

  1. cix

    cix Well-Known Member

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    Hello,
    We are having a problem with one of our cpanel servers.

    Some of our accounts disappear from WHM after created, others disappear after parking a domain on top of.

    Is there a simple way to fix this problem? to see again on WHM those accounts?
     
  2. psrsathish

    psrsathish Active Member

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    Hi,

    Its simple just check whether all the domain names has mentioned in the files /etc/localdomains , /etc/trueuserdomains and /etc/userdomains If not then mentioned the domain name in that file and also execute "/scripts/updateuserdomains --force"
    That's all your Issue got fixed. Now you can view the domain name in WHM after clicking the List Account option.:)
     
  3. cix

    cix Well-Known Member

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    Hello!

    I´ve ran, and got this:

    root@srv01 [~]# /scripts/updateuserdomains --force
    touch: cannot touch `etc/secondarymx': No such file or directory
    touch: cannot touch `etc/secondarymx': No such file or directory
    [updateuserdomains] domain conflict: mydomain.net: /var/cpanel/users/filecrac contains a MAIN domain already owned by myuser at /scripts/updateuserdomains line 189, <PWCACHEENT> line 46.

    Any idea?
     
  4. acenetryan

    acenetryan Well-Known Member
    PartnerNOC

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